Aquapolo, Brazil's largest wastewater treatment plant, was faced with a significant challenge. The local community was experiencing a severe shortage of potable water, and there was an increasing demand for water for industrial use. Aquapolo was tasked with managing 20 different Key Performance Indicators (KPIs) related to water quality and quantity. The plant also needed to reduce production costs and improve operational efficiency. The challenge was not only to meet the immediate water needs of the community and industry but also to ensure sustainable and efficient water management for the future.

Chais Monnet, a new hotel located in the heart of historic vineyards, faced several challenges in developing a Building Management System (BMS) and an energy-consumption monitoring system. The hotel, which boasts 92 rooms, 14 apartments, a restaurant, a seminar room, a spa, and a swimming pool, required a system that was not only intuitive and user-friendly but also capable of communicating with all technical batches including domestic hot water, electricity, heating, lighting, and air handling unit. The challenge was further complicated by the need to ensure quality aesthetics of the equipment and the finishing of the wiring and thermostats, to comply with the requirements of a listed historic building. Additionally, the hotel wanted to provide its international clientele with the ability to control comfort parameters from their rooms.

DataXion, the largest data center in North Africa, was faced with the challenge of ensuring energy optimization and maximizing energy consumption while achieving a Power Usage Effectiveness (PUE) of 1.6. Given the climate, energy consumption was the primary challenge for this data center. The task was not only to manage the energy consumption but also to provide the best choice of equipment and solutions to implement. The challenge was to find a solution that could provide a safe and consistent power supply, maximize system efficiency, improve energy efficiency within the data center, and provide precise air handling for the proper operation of IT equipment.

The case study revolves around the challenge of managing energy resources efficiently in a large property, Lippulaiva. The property, owned by Citycon, a top Nordic owner of city centers, had a large geothermal energy plant for heating and cooling. However, the challenge was to reduce CO2 emissions and make the city center the most environmentally responsible and friendly in Europe. The need was to control and optimize energy flows, combining building technology and business information, and continuously monitor all building technology systems.

Padania Acque, a water services provider for 113 municipalities in the Italian province of Cremona, was facing challenges in managing its water supply system. The company was struggling with high water losses, which were significantly above the national average. This was not only leading to wastage of a precious resource but also impacting the company's financial performance. The traditional methods of control and management were proving to be inefficient, leading to operational inefficiencies. The company was in dire need of a solution that could help it monitor and optimize its entire water supply system, and enable it to take predictive actions to ensure reliable and sustainable operations for its customers.

Hong Kong-based Haymarket Media Limited, a leading media specialist publisher, was facing the challenge of building a digital strategy to offset the decline in print. The company needed to analyze customer behavior online to understand what stories were being read and how recipients were interacting with their email messages. The goal was to make content more relevant by understanding how customers were engaging across multiple digital channels. The challenge was to build an analytics platform, Haymarket Piccolo, to provide customer insight. However, the infrastructure costs of running digital and technology solutions from an on-premises collocation site were becoming a concern. The company needed an alternative solution to run its analytics platform that could scale at low cost as the platform ingested larger amounts of customer-related data.

Anglian Water, a company that supplies water and water recycling services to over six million customers across East Anglia and Hartlepool, was committed to efficiently managing and conserving water supplies. As part of its 'love every drop' commitment, the company aimed to raise customer awareness about the preciousness of water. A key part of their strategy was to implement a smart metering scheme across the entire region by 2030. However, the company faced the challenge of handling and securing the massive amount of customer data that would be generated. They needed a technology solution that could not only protect and secure customer data but also offer the compute and analytics capabilities to handle the huge quantity of data involved.

Google operates a vast network of facilities, including hyperscale data centers and smaller installations, to provide its sophisticated information services. The company designs and assembles much of the equipment used in these data centers in-house, which necessitates a complex physical supply chain. This supply chain handles everything from complete servers to components, racks, and networking equipment. Google manages hundreds of thousands of shipments annually between thousands of origin destinations. The cargo is often high-value, proprietary, and time-critical. The loss or delay of a single item can throw a build project off schedule and risk exposing sensitive intellectual property. Therefore, Google needed a solution to identify supply chain risks before they impact the in-transit supply chain.

Athenahealth, a healthcare technology company, was facing challenges with its legacy infrastructure as it expanded its patient and practitioner base. The company had multiple account credentials for patients, and each practice had to register patients and store their data separately. This led to a complex and disjointed user experience. Furthermore, the company was dealing with the challenge of ensuring data accessibility while maintaining robust security. The company needed a solution that would reduce friction, improve user experience, and enhance patient outcomes without compromising on security. The challenge was to find a solution that could handle the sensitive and highly regulated data that impacts people's lives, while providing a seamless digital experience for users.

Accern, a firm that believes in the power of data and AI, was facing a significant challenge. The development of an AI model typically takes an IT team 12 to 18 months, with 80% of a data scientist’s time spent on finding, cleaning, and reorganizing data. Accern's no-code AI allows users to deploy and customize pre-trained financial services models to extract insights from a vast amount of unstructured data more accurately and efficiently. However, Accern found themselves limited in the customization they could offer customers. They lacked self-service access to data visualizations and were restricted to the single dashboard provided to them. This limitation was hindering their mission to empower customers with data and was a barrier to their growth and customer satisfaction.

The financial institution, one of the largest in the United States, was seeking to enhance its networking and link analysis capabilities for anti-money laundering. The institution wanted to identify connections between open work items in situations of interest, such as previous SAR filings and other open work items, and make this information available to analysts and investigators. They also wanted to conduct thorough ad hoc reviews of an entity, displaying the connections from an ecosystem surrounding a specific starting point of an investigation. Furthermore, the system should enable analysts to identify which connections and situations of interest lead to productive investigations and inform the creation, hibernation, or escalation of work items. The company was in search of a solution that offered a client-focused approach, state-of-art technology, and a next-generation database management solution that integrated seamlessly with its existing workflow.

The client, a US-based freight management company with over 10,000 active carriers, was facing challenges with their legacy ERP system. The system was time-consuming, required a lot of manual work, and was prone to human errors. The company used three different carriers' marketplaces and manually posted new requests from customers on load boards. Agreements for every carrier were created and emailed manually, and a third-party service was used for managing insurance online. The load status and location were tracked using a third-party application, which the customers did not have access to. The company's accountant manually entered all the data necessary for invoicing to the customer and the carrier after getting the information on the delivered freight from a broker. The company owners analyzed the profitability of carriers and customers, as well as brokers' performance by gathering the information from the ERP, the accounting software, and .xls files.

SINET, a leading Internet and telecom service provider was dealing with cyberthreats that resulted in network downtime and blacked out user access. Finding the best solution to combat these threats was essential to ensure a highly reliable, quality service and stem the tide of customer churn.SINET, founded in 2009, owns and operates over 200 active network POPs across Cambodia, from all main cities and provincial towns to remote districts and villages. As one of the biggest ISPs in Cambodia, SINET serves innovative customers, particularly startups in the gaming and microfinance industries. This made it all the more critical that the provider find a proven, reliable way to ward off DDoS attacks and malicious software that were causing network blackouts and disrupting the user experience.

Severn Trent Water, the UK's second largest water company, faced the challenge of modernizing their infrastructure to meet the growing demands of their customers. With the advent of mobile technology, customers expected faster solutions for broken water pipes and sewage problems. The company's customer service and support organizations also needed improved back-end services to expedite reporting and analysis. This would enable them to identify and fix problems more quickly and proactively replace old pipes before they broke. However, legacy software systems and organizational bottlenecks were hindering the company’s software development team. Acquiring resources for mobile services, including databases, web and application servers, was expensive and time-consuming. Employees resorted to creating informal solutions in spreadsheets and local databases to circumvent the lack of tools to address these business needs, but these could not be integrated into the core systems.

Henkel, a global powerhouse in the chemical and consumer goods industries, faced the challenge of accelerating its digital transformation to strengthen relationships with employees, customers, and consumers, while reducing the cost of provisioning and supporting workplace technology. The company aimed to provide smooth and accessible workplace technology to support productivity among its thousands of employees. The situation became more critical when the COVID-19 pandemic forced the company to move its more than 46,000 non-critical employees to work from home while maintaining the high-performing services staff enjoyed in the office. Achieving successful digital transformation required changes that enabled employees to adapt to new processes and resources in any situation.

The client, a global Univar solution company specializing in chemical manufacturing, was facing several challenges with their Azure Cloud Services and Azure Kubernetes Service (AKS). The issues included unavailability of application for 30 minutes during AKS update, AKS vulnerability, lack of support for on-premise systems, complex deployment in CPT and their PDMS application involving AI/ML, redundant storage accounts and application service plans, insufficient pods and inefficient pod deployments. The client also expressed a need for continuous support and monitoring of their AKS, and a desire to reduce their turnaround time by implementing Azure best practices.

The commercial marine insurance industry is highly competitive, with costs reaching an all-time high. A large commercial marine insurer was seeking ways to improve efficiency through advanced analysis of their portfolio. The insurer was struggling with gaining a clear visibility of vessel behavior, identifying opportunities to grow their business, and mitigating their marine risk exposure. The challenge was to find a solution that could provide a comprehensive analysis of their portfolio, combining policy, claims, and exposure data, and offer actionable insights to enhance risk mitigation.

The client, a global science and specialty chemicals company, was facing a significant challenge with its application design at the global level. The existing design was outdated and inefficient, leading to slow page response times and a less than optimal user experience. This was affecting the company's ability to effectively engage with its users and was potentially impacting its global reputation. The client needed a complete overhaul of its application design to improve its functionality and user experience.

EV Group, a leading semiconductor manufacturer, was grappling with the complexity of its digital infrastructure. The company's security team was seeking packet-level visibility to improve their security posture. They were relying on log-based SIEM technology, which provided an overview of the digital estate but lacked packet-level insight at the network traffic layer. This meant that security incidents were not being recognized and controlled quickly enough. The primary goal was to minimize the time between an event happening and it being acknowledged, ideally less than 10 minutes. The team trialled Darktrace alongside other tools, deciding on Darktrace's Self-Learning AI primarily because of the accuracy of its detections.

Nature’s One, a leading company in organic nutrition for babies, kids, and moms, was facing challenges in maintaining its high standards for product purity and nutrition due to the limitations of its existing systems. The company was using a mix of different solutions for various operations, including accounting and finance, which resulted in a lack of visibility and a long paper trail. The company could no longer rely on spreadsheets or disparate files for inventory, ingredients, and purchasing information. They needed a comprehensive solution that could streamline their operations, improve visibility, and help them uphold their commitment to product purity and safety. The solution also needed to be able to keep up with regulatory requirements without being bogged down by bolt-on customizations.

Celero, a leading Canadian provider of integrated financial technology solutions, faced the challenge of meeting the evolving needs of its credit union customers. These customers, often located in small communities and rural areas, lacked the resources to build innovative, personalized digital services themselves. Celero aimed to modernize its IT infrastructure to help these credit unions meet their members' demands and stay competitive in a rapidly changing industry. The company wanted to initiate its digital transformation swiftly, integrating new cloud-optimized capabilities into its existing IT infrastructure without disrupting legacy systems. Celero also had a long-term goal of preparing for a future industry landscape defined by microservices and cloud-native solutions. Additionally, the company was committed to sustainability and aimed to reduce its carbon footprint by moving workloads to Equinix and the cloud, retiring on-premises data centers that weren't built using the latest sustainability innovations.

Azbil introduced the product lifecycle management (PLM) package “Windchill” to share and manage product blueprints and component table data at all stages—from planning to disposal.To minimize customization expenses and verification work, the company decided to utilize 99% of the package’s standard functions. This decision created functionality issues for the company’s PLM systems resulting in operational gaps, errors, and compromised efficiency.

SimpliField delivered the first version of the app last year and was looking to take it to the next level and build up the best-in-class app. The client was looking for a company that can become a real partner in our adventure and co-construct this next-generation retail execution app. Someone who could offer in-depth expertise, help them develop a strategy, guide us in the complex architectural choices, and be a trusted advisor in the long term. A client intends to reach more customers and increase retail visibility by offering a comprehensive Salesforce CRM solution that is integrated with their own all-in-one retail execution product. 

Client started its digital transformation journey and decided to get rid of its legacy systems and build a new robust and comprehensive solution. The initial phase of the transformation required competent consulting services, that is an understanding of the processes and flows, identification of key business goals, and highlighting of possible risks and constraints.During the discovery phase, the main finding was that the package solution did not cover a significant portion of the business and functional requirements due to differences in the real estate business processes within NYC vs across the US. Technical Challenges included:Poor data quality, duplicates, and unstructured data.The existing MLS did not have an API and supported only FTP.Some critical limitations and constraints of the managed package

The Institutes RiskStream Collaborative®, the largest enterprise-level blockchain consortium in the risk management and insurance industry, identified a significant challenge in the surety industry. The industry is characterized by multi-party data verifications and exchanges between the principal, obligee, and surety, which often leads to inefficiencies and complexities. The Surety Bonds Power of Attorney use case was identified as a starting point to address these issues. However, the process of enabling real-time bond signature and verification, which is crucial to the overall solution, was fraught with difficulties, including high costs, time consumption, and risk.

BBVA, a global banking and financial services group, was faced with the challenge of adapting to the rapidly changing landscape of digital payments. The bank noticed a significant increase in mobile payments, particularly during the COVID-19 pandemic, with the percentage of customers using this method rising from 4.4% to 23%. As part of its digital transformation journey, BBVA aimed to offer its customers an exceptional range of services and a great banking experience. The bank was already using Google Maps Platform to help customers find their nearest branch or ATM locations, but it wanted to further leverage the potential of Google Maps Platform solutions. BBVA's mobile banking app was used by 71% of its customers in Spain, and was accessed more than 120 million times a month. The bank wanted to provide more information about each customer transaction to offer a better financial experience for digital customers.

In the rapidly evolving digital landscape, organizations are constantly seeking ways to unlock new opportunities and accelerate their digital transformation. The challenge lies in increasing business agility, improving customer experience, and reducing the total cost of ownership. Traditional methods and technologies often fall short in meeting these demands, creating a need for innovative solutions that can drive transformational goals with pace and passion.

AXA Switzerland, a leading insurance company in Switzerland, was facing the challenge of keeping up with the rapid changes in customer behavior, regulations, and technology in the insurance industry. The company realized the need to transform its traditional and analog business model to a more innovative and digital one to maintain its market leadership. The company's existing on-premises infrastructure was not flexible enough to allow the level of innovation and speed they desired. Furthermore, AXA Switzerland needed to gain cross-industry insights about future trends and customer preferences to continue providing relevant advice in a fast-changing world. The company also wanted to improve its internal processes by automating labor-intensive and time-consuming tasks and enhance customer experience through data-driven insights.

Aker BP, one of Norway’s largest oil exploration and development companies, faced a significant challenge in providing efficient internal support to its approximately 2,000 employees across five offices and various offshore sites. Initially, the company relied on administrative assistants to handle queries related to IT, HR, training, supply chain management, and more. However, as the company grew, this approach became less efficient, with support staff becoming overwhelmed with repetitive tasks and queries. These tasks, while important, consumed significant amounts of time, diverting them from key tasks such as recruitment, training, and organizational development. Aker BP sought to move away from a reliance on human support and aimed to achieve administrative self-service by increasing employee efficiency while maintaining the high level of service they were accustomed to. The company aimed to create a central hub of knowledge that employees could easily access for answers, while still having support staff available for more complex requests.

Samsung was faced with the challenge of generating global excitement around the launch of its new flagship products, the Galaxy S8 and S8+. The company wanted to trigger a significant rethinking of Samsung within the design elite, aiming to make a significant impact in the design community. The challenge was to create a unique and memorable experience that would not only showcase the design philosophy of the Galaxy S8 but also position Samsung as a leader in design innovation. The company wanted to do more than just an exhibition or installation; it aimed to create an epicenter of excitement and enthusiasm for its focus on design at the Milan Design Week, a gathering of the brightest minds in the industry.