Zensar Technologies
Overview
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HQ Location
India
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Year Founded
1991
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Company Type
Public
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Revenue
< $10m
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Employees
10,001 - 50,000
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Website
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Stock Ticker
NSE: ZENSARTECH
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Company Description
Zensar Technologies is a global information technology services and
business process outsourcer headquartered in Pune, India. It is a
software wing of RPG Group , and offers a range of integrated
information technology (IT) and BPO products and services to Fortune 500
clients.
business process outsourcer headquartered in Pune, India. It is a
software wing of RPG Group , and offers a range of integrated
information technology (IT) and BPO products and services to Fortune 500
clients.
IoT Solutions
Our software services range from the traditional to the transformational – Enterprise Product Implementation and Hosting, Business Intelligence and Data Warehousing, Collaboration and Knowledge Management Services, Business Process Outsourcing and Optimization, Remote Infrastructure Management and Testing, and the entire range of Software Application
Planning, Portfolio Building, Development, Migration and Support.
Planning, Portfolio Building, Development, Migration and Support.
IoT Snapshot
Zensar Technologies is a provider of Industrial IoT platform as a service (paas), and analytics and modeling technologies.
Technologies
Functional Areas
Technology Stack
Zensar Technologies’s Technology Stack maps Zensar Technologies’s participation in the platform as a service (paas), and analytics and modeling IoT Technology stack.
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Devices Layer
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Edge Layer
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Cloud Layer
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Application Layer
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Supporting Technologies
Technological Capability:
None
Minor
Moderate
Strong
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Case Studies.
Case Study
Making the Data Lake of a Securities Company
The client faced several challenges due to the nature of the data lake’s infrastructure. This included the inability to scale, high infrastructure and maintenance costs, and lack of cloud-based computing. Due to its monolithic architecture, the data lake was also unable to handle the client’s increasing data storage and analytics needs.Because of the absence of cloud-based services, the data lake was not being utilized fully by its business users. It was inaccessible to many, lacked real-time services, and was regarded as an unreliable source. This resulted in significant revenue leakages as well
Case Study
Modernized the Global Application User Experience
The client required a complete overhaul of its application design at the global level. The design and look of the global application pages like login, profile and reset password screens, etc were outdated and the client wanted a completely fresh look.The security measures in the current application were obsolete, and the system was exposed to potential threats via google's hacking method, sql injection, etc. So, the client's information about their cutting-edge technology was also at risk.In addition, the performance of the metal trading account system was poor and the baseline for eJM application was not in place
Case Study
Enabling Customer Engagement for a Consumer Electronics Giant
The client was faced with inadequate customer support for their e-commerce channel, addressing customer issues on social media channels, and a lack of welcome email features for new customers purchasing online. Key challenges and requirements were :Unable to provide efficient support to customers purchasing products on their eCommerce channel.Not being able to provide support to customer issues on different social media platforms.The current software lacked the feature to send marketing welcome emails to customers who purchase and register their products on the portal.The client needed a digitalized and personalized customer engagement process to maintain high levels of customer satisfaction.
Case Study
Enabling Technology Led Business Growth
The customer struggled with implementing a technology-enabled business transformation strategy for agile operations. Some of the key challenges were:Absence of best practices for ITSM processesLack of end-to-end service monitoring capabilitiesNo service scalability measures and no continuous service availabilityNo continuous business support across different time zonesAbsence of a continuous improvement strategy across people, processes, and technologyImproper knowledge management and handover structureTotal Quality Management (TQM)Automation, Orchestration, and Self-healing
Case Study
Digital Experience Management for a Global Financial Services Firm
The customer was facing the perfect storm of challenges – secure business growth, protect margins, and align operations across countries to rapidly changing market needs.Business agility was critical to increasing operational efficiency. And while the need to ‘enable a better employee experience to enhance productivity,’ was evident, there was uncertainty about how to go about it.The performance of their existing hardware and applications along with the clunky collaboration environment were major hindrances to employee productivity and end-user experience. The business aimed at arresting the cost of managing the incidents, eventually reducing the number of incidents and condensing the false alarms.
Case Study
Rationalizing the Application Landscape
The client faced operational inefficiencies in a traditional corporate environment resulting in lower system responsiveness and greater overall time spent on maintenance tasks. Key business requirements were:An Oracle upgrade and seamless migration of existing applications to a new data center to boost efficiencies across the value chain.A model to leverage an offshore development team that could offer a high-value proposition to increase efficiency.
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