Deacom

Since 1979, Copps Industries has provided epoxy resins to civil engineering, mining, electronics, and adhesive markets around the world. Its reactive polymers had countless applications, yet the company could only scale to meet market demand once it had strong process control and flexibility delivered by Deacom’s Managed Cloud Services.Before adopting Deacom ERP, Copps ran on dated technology coupled with a significant number of manual workarounds to fill in process gaps. A company with customers around the world, Copps relied on people to deliver scalable and repeatable processes and, as a result, had to limit the volume of SKUs so it was manageable for their small team. In addition, Copps was saddled with an outdated disk-operating system (DOS) that no longer supported its business needs and employees struggled with managing a paper trail of documents.Copps also endured the retirement of two 20+ year veterans, who took with them their skills and processes when they left the company. This led to issues with process control and even onboarding and educating new employees. Copps Industries needed a solution that would tighten process control, scale with its business, and centralize information so that anyone could access it, at any time.In order to overcome these challenges, Copps needed to upgrade to a more robust cloud-based offering. The company was in search of a solution that would allow them to easily scale their business, ensure process control and centralize information. Copps outgrew the existing ways of working and needed a solution that would provide the flexibility they needed to improve productivity and efficiency. 

Few products are regulated as heavily as baby formula and for good reason. As the first food that many babies consume, the formula needs to meet a high standard for safety. All ingredient and nutritional claims must be verified, and if there’s ever a problem, manufacturers need to be able to track and trace the source of the issue for a quick and efficient resolution.They needed a complete solution that eliminated the long paper trail and lack of visibility that its legacy system created. And with a pledge for purity in contents, quality, sourcing, and testing, the company wanted a solution that could keep up with its mission and purpose, as well as regulatory requirements, without being bogged down by bolt-on customizations.