TCS 帮助 SAP 加速自动化
技术
- 分析与建模 - 机器学习
- 分析与建模 - 机器人过程自动化 (RPA)
适用行业
- 设备与机械
- 金融与保险
适用功能
- 维护
- 采购
用例
- 对话机器人
- 租赁金融自动化
服务
- 云规划/设计/实施服务
客户
SAP SE
关于客户
SAP SE是一家德国跨国软件公司，总部位于巴登-符腾堡州瓦尔多夫。它开发企业软件来管理业务运营和客户关系。该公司是全球领先的企业资源规划软件供应商。
挑战
SAP 正在寻找对不断增加的云交易数量的敏捷响应
近年来，许多组织寻求越来越多的可配置云组件交易。为了跟上需求，企业不得不减少手动活动，并扩展和自动化订单管理、主数据维护、财务报告等流程。
解决方案
TCS 和 SAP 建立了一个卓越中心，以实现流程自动化并支持业务需求。
作为联合创新计划的一部分，TCS 和 SAP 为 SAP Intelligent Robotic Process Automation* (RPA) 平台建立了卓越中心 (CoE)，该平台使用人工智能、应用程序编程接口、元数据和机器学习来改进机器人. CoE 提供执行关键自动化项目所需的专业知识。
CoE 减少了处理大量云交易所需的人工接触点。机器人的战略部署在预售、坏账准备、银行对账和采购等领域实现了多个复杂步骤和功能的自动化。
由于 SAP 文化中已经内置了自动化，因此使用 SAP 智能 RPA 平台扩展流程很容易。
运营影响
数量效益
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