Cisco > Case Studies > Premium Appliance Producer Innovates with Internet of Everything

Premium Appliance Producer Innovates with Internet of Everything

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Technology Category
  • Networks & Connectivity - Wireless Local Area Network
  • Sensors - Camera / Video Systems
Applicable Industries
  • Equipment & Machinery
Use Cases
  • Remote Collaboration
The Challenge

Sub-Zero faced the largest product launch in the company’s history:

It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.

The Customer
About The Customer
Sub-Zero, a family-owned business, pioneered the development of the built-in refrigerator in the 1950s and is still the leading manufacturer of luxury appliances in North America. 
The Solution

Sub-Zero turned to an enterprise-grade mobile video collaboration solution that supported its massive new product launch.

This  included Cisco wireless networking infrastructure, Cisco TelePresence, and Librestream Onsight mobile collaboration software and rugged cameras. Manufacturing mobile video capabilities were integrated into daily workflows and processes. Existing wireless networks were upgraded to support mobile devices, video streaming and conferencing within manufacturing facilities. Cisco also integrates the solution into existing video infrastructure and tools.

Data Collected
Communication Performance
Operational Impact
  • [Management Effectiveness - Internal Collaboration]
    Deeper integration of information across departments and business units improves internal collaboration and end-to-end customer service.
  • [Efficiency Improvement - Installation]
    Technicians are able to query instruments remotely during commissioning to confirm device functionality.
  • [Efficiency Improvement - Time To Market]
    Faster time-to-market: programming time, collaboration time, and installation time are shortened during the introduction of new products.
Quantitative Benefit
  • Sub-Zero estimates they cut 10-20% off the process by immediately connecting teams and speeding decisions.

  • Sub-Zero estimates an internal cost saving of $2,500 per production line per hour with a direct 5-10% reduction in downtime related to design and manufacturing issues.

  • Sub-Zero estimates an annual travel savings of more than $40,000.

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