CalAmp LMU-3030 和 FleetOutlook 可减少停机时间并提高机队可用性
技术
- 功能应用 - 车队管理系统 (FMS)
- 传感器 - 全球定位系统
适用行业
- 设备与机械
适用功能
- 现场服务
用例
- 车队管理
客户
多田野美国公司
关于客户
Tadano America Corporation 成立于 1993 年，总部位于德克萨斯州休斯顿，负责其移动式越野和全地形起重机在北美市场的销售和客户服务。
挑战
当现场的多田野起重机需要维修时，多田野服务工程师必须开车到工作现场检查和维护起重机。由于这些卡车遍布北美各地的服务工程师家中，因此很难跟踪卡车的位置和时间表。由于大多数客户无法接受长时间的停机，因此车队的可用性和离他们所在地的距离在快速解决问题方面起着重要作用。
对车队的低能见度只是多田野开始寻找车队管理服务的原因之一。此外，由于大多数服务车辆在短短两年内行驶 60,000-80,000 英里或更多，因此对多田野来说，维持其车队以确保准备好满足服务请求非常重要。
解决方案
“当我们评估可用的解决方案时，我们的首要任务是跟踪多辆车辆。维护功能是我们决定使用 FleetOutlook 的关键因素，”多田野的信息经理兼选择车队解决方案的关键决策者 John Seisser 说. 维护通知功能为多田野提供了真正的好处。当触发 DTC 代码时，服务工程师会收到电子邮件通知，告知他们的车辆应进行维护，从而更容易在方便时安排服务。
收集的数据
Asset Availability, Asset Performance, Maintenance Requirements, Vehicle diagnostics , Vehicle Location Tracking
运营影响
数量效益
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