Nintex > 实例探究 > 澳新银行对纸质系统进行数字化改造

澳新银行对纸质系统进行数字化改造

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 ANZ Bank's Digital Transformation with Nintex Advanced Workflow - IoT ONE Case Study
技术
  • 网络安全和隐私 - 安全合规
适用行业
  • 金融与保险
  • 零售
适用功能
  • 质量保证
用例
  • 租赁金融自动化
  • 机器间付款
客户
关于客户

ANZ为全球 34 个市场的 1000 万客户提供一系列银行和金融产品和服务。澳新银行拥有 50,000 名员工,是澳大利亚四大银行之一,是新西兰和太平洋地区最大的银行集团,也是世界前 50 家银行之一。

挑战

ANZ 银行需要用可扩展的标准化解决方案取代其零售和机构运营的手动流程,该解决方案提供工作流程透明度、电子协作和文档存储,以更好地为客户服务并符合国际法规。

解决方案

ANZ 银行使用 Nintex Advanced Work Flow 和 Modern Forms 来自动化和简化零售、机构和分支机构的运营。他们还使用 Nintex 工具来更好地管理文档验证和合规性。

运营影响
  • With the implementation of Nintex Advanced Workflow and Modern Forms, ANZ Bank has seen significant operational improvements. The bank's operations are now streamlined, automated, scalable, and future-proofed. The automation of processes has helped scale operations and reduce risk. The bank now has a standardized solution that provides workflow transparency, electronic collaboration, and document storage. This has not only improved the bank's ability to serve its customers but also its ability to meet international regulations. The bank has also seen improvements in document verification and compliance, with the automation of the Know Your Customer (KYC) verification process and ATM service operations.
数量效益
  • Processes 30% more loan applications per month
  • 0 duplicate data entry
  • 15% increase in employee productivity

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