Splunk > Case Studies > Transforms Data Into 24/7 Single-Pane-of-Glass Visibility

Transforms Data Into 24/7 Single-Pane-of-Glass Visibility

Splunk Logo
 Transforms Data Into 24/7 Single-Pane-of-Glass Visibility - IoT ONE Case Study
Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Telecommunications
Applicable Functions
  • Business Operation
  • Software Design & Engineering Services
The Challenge

Managing thousands of systems and servers across a multitude of hybrid environments created complexity for Globe Telecom, making it hard to spot issues that could impact customers.

Delivering superior customer experience is paramount in the telecom industry.

That’s why Globe Telecom insists on running an unfailing, round-the-clock IT operation. They wanted to monitor our networks, applications, and databases from a single pane of glass so we could keep a watchful eye on our systems 24 hours a day, seven days per week — without missing any critical alert

The Customer

Globe Telecom, Inc.

About The Customer

Globe Telecom, Inc., commonly shortened as Globe, is a major provider of telecommunications services in the Philippines. The company operates the largest mobile network in the Philippines and one of the largest fixed-line and broadband networks. 

The Solution

After trying a few options, Globe Telecom chose the Splunk platform without hesitation. They can now replace 20 monitoring screens with a centralized framework and investigate events through a single, at-a-glance view while displaying data-driven analytics results on highly customizable and intuitive dashboards.

Globe Telecom has also deployed Splunk IT Service Intelligence (ITSI), which further leverages machine learning and powerful visualizations to safeguard its IT operations and achieve service excellence.

Operational Impact
  • [Data Management - Data Visualization]

    By visualizing operational health on the Splunk platform, Globe Telecom cut 20 monitoring screens to one, improving anomaly detection, accelerating reporting, and saving valuable resources.

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

Related Case Studies.

Contact us

Let's talk!
* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.

Thank you for your message!
We will contact you soon.