Tata Consultancy Services > Case Studies > SAP Accelerates Deal Closure with Process Automation

SAP Accelerates Deal Closure with Process Automation

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 SAP Accelerates Deal Closure with Process Automation - IoT ONE Case Study
Technology Category
  • Analytics & Modeling - Machine Learning
  • Analytics & Modeling - Robotic Process Automation (RPA)
Applicable Industries
  • Equipment & Machinery
  • Finance & Insurance
Applicable Functions
  • Maintenance
  • Procurement
Use Cases
  • Chatbots
  • Leasing Finance Automation
  • Cloud Planning, Design & Implementation Services
The Challenge
SAP was facing a challenge in keeping up with the rising number of cloud deals and needed to reduce manual activity and automate processes.
The Customer
About The Customer
SAP is a leading enterprise software company that offers a wide range of business solutions. They were looking for an agile response to the increasing number of cloud deals and wanted to automate processes to improve efficiency and productivity.
The Solution
TCS helped SAP set up a center of excellence (CoE) for the SAP Intelligent Robotic Process Automation (RPA) platform, which uses artificial intelligence, APIs, metadata, and machine learning to improve bots. The CoE automated multiple complicated steps and functions in areas like presales, bad debt provisioning, bank reconciliation, and procurement.
Quantitative Benefit
  • The statistics show that the execution speed increased by an average of 300%, 16 intelligent RPA bots were deployed in finance, sales, and IT, and there was a 100% reduction in manual effort.
  • 100% Reduction in manual effort

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