Providing Proactive Support with Intelligent Smart ServicesPTC
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Analytics & Modeling - Predictive Analytics
Equipment & Machinery
Machine Condition Monitoring
|[Efficiency Improvement - Time To Market]|
Reduced field service visits in Australia, China, Europe, and the United States
|[Efficiency Improvement - Issue Response]|
Resolved issues to avoid downtime before customer is even aware
|[Efficiency Improvement - Inventory Management]|
Regionalized and reduced overall inventory levels. Ensured next-day part delivery.
Improved first-time fix rate by 5%