- Platform as a Service (PaaS) - Application Development Platforms
- Sensors - Utility Meters
- Product Research & Development
- Energy Management System
- Time Sensitive Networking
- System Integration
Optima Energy Systems, a leading energy management software provider, was facing challenges with its existing reporting system. The company had built an extensive collection of bespoke reports for its customers, which included large, multi-site organizations like supermarkets, water companies, telecom companies, and universities. However, every new customer required a different report, leading to a messy pile-up of options and settings that became increasingly cumbersome and difficult to support. The original reporting technology was unfamiliar to many, causing Optima Energy Systems to spend a disproportionate amount of time manually building reports rather than focusing on future product enhancements. The company sought to replace its existing reporting capability to improve development efficiency and transform its manual and resource-intensive reporting environment into a customer self-service reporting infrastructure.
About The Customer
Optima Energy Systems, established in 1988, develops and supports advanced software for managing and analyzing energy data. The company's software is used by some of the most significant energy users and consultants in the UK, managing energy data for over 22,000 organizations and 250,000 sites. Optima Energy Systems' core product is an energy management solution that validates bills sent from suppliers to customers. Its customers are large, multi-site organizations like supermarkets, water companies, telecom companies, and universities. The company helps these organizations manage their energy portfolios and control costs.
Optima Energy Systems decided to replace its existing reporting system with a modern self-service reporting and dashboard platform. The company shortlisted three different business intelligence vendors and ultimately chose Infor Birst due to its ease of application embedding, ease of development, and scalability as a cloud-based platform. The adoption of Infor Birst allowed Optima Energy Systems to avoid the lengthy process of submitting report specifications and the subsequent design, development, testing, and release work. Customers and their consultants could create reports in a fraction of the time. Optima Energy Systems also aimed to improve the look of its reporting offering with a modern web-based user interface to improve ease-of-use and appeal to future customers. The company also took advantage of Birst's multi-tenant architecture, which significantly sped up the process of onboarding new customers and reduced the administrative costs of maintaining and growing the customer base.
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