TDK > Case Studies > Efficient Issue Tracking System for Pulaski Bank

Efficient Issue Tracking System for Pulaski Bank

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 Efficient Issue Tracking System for Pulaski Bank - IoT ONE Case Study
Technology Category
  • Analytics & Modeling - Computer Vision Software
  • Application Infrastructure & Middleware - Event-Driven Application
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Time Sensitive Networking
Services
  • System Integration
  • Testing & Certification
The Challenge
Pulaski Bank needed an issue tracking system to ensure timely resolution for customers and make the process more efficient.
The Customer
About The Customer
Pulaski Bank phased out their existing issue tracking system and wanted a tailored solution that would provide visibility and ownership to each issue.
The Solution
The TDK team worked with Pulaski stakeholders and internal users to define the user experience, application vision, and technical foundation of the issue tracking application. They implemented the application and design vision through a highly collaborative Agile development process.
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