- Application Infrastructure & Middleware - API Integration & Management
- Business Operation
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
PDS wanted to establish a relationship between their applications with a common data platform. This relationship would break data silos and provide the ability to use that data across various applications. PDS required a technology stack to accommodate the integration of applications and platforms and help them accomplish their business strategy.
- Lack of customer feedback
- Inability to implement cutting-edge software, either open-source or SaaS-based
- Data access was needed for the software to run efficiently
Provenance Data Systems (PDS)
Provenance Data Systems (PDS) offers Pinpoint Feedback, the second solution within a suite of tools designed for companies to obtain real-time feedback from customers. Pinpoint Feedback is not an “app,” but rather, a software solution that harnesses communication methods people use to allow companies to engage in the burgeoning field of conversational commerce.
PDS needed an application programming interface (API)-driven solution that did not require intensive engineering to scale and add new applications. They required a broader pool of resources on an as-needed basis to support a technology stack that aligned with their ongoing business strategy. Specifically, PDS needed a seamless data transfer between applications to collect customer feedback and provide an exceptional user experience for their customers.
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