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Accelerating Enterprise Digitalization: Deutsche Telekom’s Cloud of Things IoT Platform

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 Accelerating Enterprise Digitalization: Deutsche Telekom’s Cloud of Things IoT Platform - IoT ONE Case Study
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Equipment & Machinery
  • Telecommunications
Applicable Functions
  • Product Research & Development
  • Sales & Marketing
Use Cases
  • Inventory Management
  • Real-Time Location System (RTLS)
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
Deutsche Telekom, a global leader in Machine-to-Machine (M2M) and Internet of Things (IoT) communications, was faced with the challenge of quickly establishing a presence in the fast-paced IoT market. The company needed to find a technology partner that could provide a fully rebrandable platform to launch a solution that could get customers up and running in minutes. Deutsche Telekom recognized that its enterprise customers, including Dürkopp Adler, Deutsche Afrika Linien, HUBTEX, and Definitiv, needed to transform their businesses to remain globally competitive and innovative. The company aimed to simplify IoT adoption and enable its enterprise customers to efficiently implement end-to-end IoT solutions. This would allow these businesses to increase end-customer service levels and customer satisfaction, lower operational costs, and transition from product-centric to service-centric companies.
The Customer

Deutsche Telekom Group

About The Customer
Deutsche Telekom Group is a tier-1 global carrier that has long maintained a leadership position in Machine-to-Machine (M2M) and Internet of Things (IoT) communications. The Group’s solutions promote the digitalization of manufacturing—sometimes called the Industrial Internet or Industry 4.0. Through its IT and consultancy services company T-Systems, Deutsche Telekom delivers a wide breadth of offerings to global enterprises. The company has built a wide ecosystem of affiliates, partners, and services around its “Cloud of Things” IoT platform powered by Cumulocity IoT. Deutsche Telekom is a leader in delivering the promise of Industry 4.0, moving from a managed connectivity provider to a full enterprise solution provider and driving additional service revenues.
The Solution
Deutsche Telekom built a wide ecosystem of affiliates, partners, and services around its “Cloud of Things” IoT platform powered by Cumulocity IoT. The company adopted Cumulocity’s IoT platform and associated services into its “Cloud of Things” offering in 2015. These services enabled Deutsche Telekom to provide a truly end-to-end solution, allowing enterprise customers to focus on their core business. The services provided by Cumulocity IoT allowed Deutsche Telekom to address customers’ critical IoT success factors in their digital transformation, including the fast development, agile refinement, and reliable deployment of commercial proof of concepts. The Cumulocity IoT solution adopted by Deutsche Telekom provides a fully rebranded and robust multi-tenant environment implemented in a Deutsche Telekom data center. In addition, Cumulocity offered a productized Proof-of-Concept service and go-to-market accelerators, which fulfill the critical success factors of easy development and early-life support for IoT solutions.
Operational Impact
  • The adoption of Cumulocity’s IoT platform and associated services into Deutsche Telekom’s “Cloud of Things” offering has positioned Deutsche Telekom as the partner of choice for its enterprise customers in their digital transformation. Moving from a managed connectivity provider to an end-to-end provider enabled Deutsche Telekom to increase the value delivered to enterprise customers. The solution removed many concerns about the perceived overhead for IoT deployment and allowed customers’ equipment to be connected in minutes. In the future, Deutsche Telekom plans to use Cumulocity to further enhance the visualization tools of its IoT platform and expand its offerings to make it even easier for enterprises to connect and exploit the benefits of the “Cloud of Things.
Quantitative Benefit
  • Rapid delivery of an Internet of Things proof of concept to customers
  • Tripling of IoT revenues for carriers using the Cumulocity IoT platform
  • Ability to connect customers' equipment in minutes

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