Datacor > Case Studies > Datacor ERP: Streamlining Operations for C&L Aqua Professionals, Inc.

Datacor ERP: Streamlining Operations for C&L Aqua Professionals, Inc.

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Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Sensors - GPS
Applicable Industries
  • Buildings
  • Chemicals
Applicable Functions
  • Procurement
  • Sales & Marketing
Use Cases
  • Personnel Tracking & Monitoring
  • Time Sensitive Networking
Services
  • System Integration
  • Training
The Challenge
C & L Aqua Professionals, Inc., a wholesale chemical distributor and manufacturer, was facing operational inefficiencies due to the use of non-industry specific software, Peachtree Accounting, for 17 years. The software forced the company to re-key information and duplicate data into other software packages, leading to redundancy and inefficiency. The company was in dire need of a software solution that could eliminate these redundancies and streamline their business processes. The challenge was to find a software vendor that could offer a complete solution tailored to their industry-specific needs.
The Customer

C & L Aqua Professionals, Inc.

About The Customer
C & L Aqua Professionals, Inc. is a locally owned and operated wholesale chemical distributor and manufacturer based in Southwest Louisiana. Established in December 1995, the company was formed through the merger of two existing chemical companies. Operating from a central location in Sulphur, Louisiana, C & L Aqua Pro sells, manufactures, and delivers water treatment chemicals to over 500 rural customers within the State of Louisiana.
The Solution
After demoing four software vendors, C & L Aqua Professionals, Inc. chose Datacor and their ERP software as it offered a complete solution. The Datacor ERP system automatically calculates and tracks information, eliminating the need for double manual entries and logs. This has significantly streamlined the company's business processes, saving time and increasing efficiency. Additionally, the Datacor CRM has made customer information readily available to the sales representatives in the field, eliminating the need for them to call into the office for information. The special instructions feature in Order Entry has also been particularly beneficial, as it automatically prints special instructions on the Work Order and the Bill of Lading, eliminating the need for hard cards for each customer.
Operational Impact
  • The implementation of Datacor ERP has brought about significant operational improvements for C & L Aqua Professionals, Inc. The system has eliminated the need for re-keying information and duplicating data, thereby reducing redundancy and improving efficiency. The availability of customer information to sales representatives in the field has enhanced customer service and made the sales process more efficient. The special instructions feature has also improved the delivery process by ensuring that drivers have all the necessary information at their fingertips. The company has expressed satisfaction with the Datacor ERP software, stating that it feels as though the software was written specifically for their company. They look forward to continuing their business with Datacor in the future.
Quantitative Benefit
  • Elimination of double manual entries and logs
  • Streamlined business processes
  • Increased efficiency

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