Infor > Case Studies > CleanTelligent Freshens Up Its Software Solutions

CleanTelligent Freshens Up Its Software Solutions

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Use Cases

Personnel Tracking & Monitoring
Remote Asset Management
Remote Collaboration

Services

Data Science Services
Software Design & Engineering Services

The Challenge

■ Improving the customer experience with dynamic dashboards and reporting

■ Retaining customers through predictive analysis to determine which clients are most likely to cancel service

■ Capitalizing on advanced analytics capabilities to build market differentiation

■ Improving client retention rates and saving clients time and money

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The Customer

CleanTelligent

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About The Customer

CleanTelligent is the industry-leading janitorial management software used by thousands of cleaning companies and in-house service providers.

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The Solution

CleanTelligent Software helps in-house and contracted janitorial teams simplify the flow of communication among their employees, clients, stakeholders, and building patrons. The company’s software enhances processes to help teams protect project margins, showcase results, and track and improve janitorial quality control. With 17 years of experience, CleanTelligent knows how to capture and use performance data to help janitorial teams reach new levels of success.

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Operational Impact

[Product Improvement - Customer Satisfaction]
■ Improving the customer experience with dynamic dashboards and reporting
■ Retaining customers through predictive analysis to determine which clients are most likely to cancel service
■ Improving client retention rates and saving clients time and money
[Data Management - Data Analysis]
■ Capitalizing on advanced analytics capabilities to build market differentiation

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