Infor > Case Studies > CleanTelligent Enhances Janitorial Quality Control and Communication with Embedded Analytics

CleanTelligent Enhances Janitorial Quality Control and Communication with Embedded Analytics

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 CleanTelligent Enhances Janitorial Quality Control and Communication with Embedded Analytics - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Database Management & Storage
  • Networks & Connectivity - 5G
Applicable Industries
  • Buildings
  • Cement
Applicable Functions
  • Maintenance
  • Quality Assurance
Use Cases
  • Predictive Quality Analytics
  • Visual Quality Detection
Services
  • System Integration
  • Testing & Certification
The Challenge
CleanTelligent, a janitorial software company, faced challenges in maintaining janitorial quality control and open communication with customers. High client turnover and the need for proactive tracking and monitoring were major issues.
The Customer
About The Customer
CleanTelligent's customers are janitorial service providers who need to maintain quality control and open communication with their clients. They operate in a competitive industry with low switching costs.
The Solution
CleanTelligent embedded Infor Birst analytics into its existing software solution to meet the demand for advanced analytics and reporting. Birst provided dynamic reporting and dashboards, actionable insights, and the ability to segregate client data.
Quantitative Benefit
  • CleanTelligent achieved a 100% annual ROI through data monetization. They increased customer satisfaction by delivering new reporting capabilities faster. The embedded analytics capability provided market differentiation. Real-time reporting enabled clients to correct issues and improve service quality and customer retention.

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