Chemical Manufacturer Buckman's Procurement Automation Journey
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Buildings
- Chemicals
Applicable Functions
- Procurement
- Sales & Marketing
Use Cases
- Onsite Human Safety Management
About The Customer
Buckman is a global leader in the manufacturing of specialty chemicals. Based in the United States, the company has a strong presence in the global market and is known for its innovative solutions. However, like many businesses, Buckman was facing increased competition and higher customer expectations. The company was looking for new ways to thrive in this challenging business environment. One of the areas identified for improvement was the company's procurement process, which was heavily reliant on manual, email-based processes and was causing significant delays and inefficiencies.
The Challenge
Buckman, a global leader in specialty chemicals, was facing significant challenges with its procurement processes. The company was heavily reliant on email-based, manual processes for purchasing, which resulted in a backlog in employee inboxes and procurement delays of up to five weeks. This not only slowed down the overall business operations but also affected the company's ability to respond to customer needs in a timely manner. The inefficiencies in the procurement process were costing the company both time and money, and there was a clear need for a solution that could streamline and automate these processes.
The Solution
Buckman turned to the Nintex Platform for Office 365 to automate its procurement workflows. The platform provided a tool that made it more convenient for sales associates to process purchase reports, thereby increasing sales productivity, addressing customer concerns faster, and making better business decisions based on more accurate data. The company also used Nintex's Mobile Apps to improve workplace safety. The Nintex platform was chosen for its smooth integration with Office 365, which Buckman had been using for several years. The company was ready to take SharePoint to the next level and found that the Nintex platform was the best fit for their needs.
Operational Impact
Quantitative Benefit
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