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Bigmate's IoT Asset Management Revolution with Embedded BI

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 Bigmate's IoT Asset Management Revolution with Embedded BI - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Database Management & Storage
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Automotive
  • Equipment & Machinery
Applicable Functions
  • Product Research & Development
Use Cases
  • Driver Performance Monitoring
  • Vehicle Telematics
The Challenge
Bigmate, a company that primarily deals with the Internet of Things (IoT) or more specifically, the Internet of Assets (IoA), faced a significant challenge. The company's telematics platform provides real-time vehicle tracking, data analysis, and tools that scale vertically or horizontally. However, new and emerging telematics applications, such as vehicle engine monitoring, were driving the need for customer accessible dashboards and reporting. With data generated as frequently as once a second, delivering visualizations that bring clarity was a crucial requirement. The main objective was to find a product that would enable them to solve their customers' problems effectively.
The Customer
About The Customer
Bigmate's customers are businesses that require real-time tracking and data analysis solutions. These businesses are looking to cut operating expenses or increase revenue and need a way to identify problems in these areas. They require a solution that can provide them with a holistic view of all the information being collected from their assets, and present it in a way that is meaningful and insightful. Bigmate's customers also require a scalable solution that can handle data generated as frequently as once a second and deliver clear visualizations.
The Solution
Bigmate's solution was to help customers determine their business requirements, which are usually cutting operating expenses or increasing revenue. The company then worked to identify a problem in one of these areas and to display data in a way that the customer wants to see it so they can come up with a cost-effective, IoT-driven solution. TIBCO Jaspersoft® embedded BI has enabled Bigmate to consume IoT and IoA data and blend it to deliver answers to business problems. The company presents a holistic view of all the information being collected from sensors. By implementing the Jaspersoft® system as its reporting solution, Bigmate retained customers by solving problems it previously couldn't, tripled its product offerings, and added new customers.
Operational Impact
  • The implementation of TIBCO Jaspersoft® embedded BI and the move to Amazon Web Services (AWS) has resulted in significant operational improvements for Bigmate. The company has been able to retain customers at a very high rate because it can now solve problems that it previously couldn't. For example, Bigmate addressed the issue of lost shopping carts, a $10 million/year problem for retailers, by adding sensors to carts to track their whereabouts. Now retailers know when carts are moved outside of their perimeter and can reclaim them to avoid a fine. This is just one example of how Bigmate's platform has been able to provide innovative solutions to problems that were not possible before.
Quantitative Benefit
  • Bigmate was able to build and deliver client dashboards and reports in just two months.
  • Within six months, the company deployed new scalable solutions using an automated process.
  • Bigmate tripled its product offerings without having to greatly increase the development and support staff.

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