Prodapt

• Tracking the movement of trucks carrying valuable containers in order to plan shipment of empty containers back to India • Reduction of delays in the arrival of containers • Ability to track every stage of the containers • Avoiding manual intervention to know exact container location • Automation to intimate the position and arrival time of containers

 Mobile/web app for location tracking of police officers  Automatic alerts to supervisors based on gestures & actions in case of emergency  Live streaming of crime scene to supervisors  Automatic dispatch of backup to crime scenes  Historical and real-time tracking of police officers’ vehicles

The client wanted to develop a product that can acquire data from their meter units installed at the consumer's premises. A system capable of acquiring, transferring and archiving the data had to be in place, replacing the existing traditional method which was error prone and expensive to operate. The system needed to be integrated with the existing Customer Relationship Management (CRM) system for increasing the operational efficiency.

The key business challenges are: - Effective prevention of derailments - Reduction of oil spills on railroad transportation of crude oils - Alerts to first responders depending on material carried - Public safety answering points (PSAPs) and State Emergency Response Commissions (SERCs) need to know the schedule, load, and location - Flawless communication between PSAPs and first responders

A leading global service provider in the UK delivers 24/7 managed network infrastructure and services to large enterprises. Multiple acquisitions over time, technological disruptions, and a multi-vendor ecosystem with varied architectures have grown the client’s network complexities manifold. They also lacked enough visibility into their network service operations. The tide seemed too strong to dodge. How could they fulfill a swarm of new service requests with quality and speed with all the challenges?Due to obsolete and siloed network technologies, tools, and processes, the client's delivery and operations were too slow. They had built their networks through discrete projects run by multiple vendors with different architectures and project-specific customizations.Besides, overdependency on manual efforts in implementing and provisioning network services for their enterprise customers was costing their time and money. This situation led to delays in service delivery, frequent network issues, and lengthy restoration times.

The client wanted to provide their users easy, real-time, and seamless access to information, products, and services.In moving towards a digital experience, the client ran into a few issues. They realized their authentication process was not strong enough and vulnerable to attacks due to the ineffective implementation of their authentication tokens and session management.This situation urged the client to look for a way to facilitate secure access to resources through mobile apps without compromising performance.

With the rising demand for network connectivity, service providers are forced to scale rapidly and adopt new technologies. As a result, network complexities and data silos increase, posing serious challenges for network engineers and operation teams.A leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprises, and carrier partners across the U.S., was facing a similar challenge.Due to rapid network expansion across multiple locations, the client had ended up with a complex network, with data scattered over multiple systems and geographies. These issues led to inefficient resource utilization, ineffective network troubleshooting, and delays in new network rollouts.

Field service excellence is the mantra for great customer experience. It is the connective tissue that defines service interactions between the product and the customer. However, inefficiencies in field services lead to overheads, increasing service providers’ costs and hampers their reputation.A leading service provider in North America was facing a similar situation. About 60% of their installation orders needed a site survey, of which 18% required repeat surveys. In addition, the manual collection of field data resulted in several errors and incomplete information.The client had to move from traditional to an intelligent and connected field service approach, enabling field technicians to deliver significant business value.