Pitney Bowes 是一家全球性科技公司，致力于打造创新产品和解决方案，帮助客户在复杂的商业世界中“做好”客户信息管理、位置智能、客户参与、运输和邮寄以及全球电子商务等领域的工作。 Pitney Bowes 成立于 1920 年，业务遍及全球，为超过 150 万客户提供准确度和精确度。
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Tobi: Enhancing Customer Experience with Improved Returns Processing
Tobi, an international fast-fashion online retail destination, was facing challenges with its returns process. The company, which serves young women in over 100 countries, was struggling to contain the costs of offering free returns. The bulk rate provided by their legacy supplier, the U.S. Postal Service, was proving to be expensive. Additionally, Tobi’s limited order tracking abilities were prompting frequent customer inquiries, many of them about returns. This lack of clarity around the returns process left customers wondering when they would receive a refund or replacement item, creating a negative customer experience. The Tobi team also struggled with the lack of visibility when expediting customer queries.
IBM is an American multinational technology and consulting corporation that manufactures and markets computer hardware, middleware, and software, and offers infrastructure, hosting, and consulting services in areas ranging from mainframe computers to nanotechnology. IBM is intent on leading the development of a global data field.
Honeywell invents and manufactures technologies to address some of the world’s toughest challenges initiated by revolutionary macrotrends in science, technology and society. They improves business performance for customers with automation and control solutions, equipment and services that enhance safety, reliability and efficiency. Year founded: 1906 Revenue: $40.3 billion (2014) NYSE: HON
Software AG's products help companies combine existing systems On-Premise and in the cloud into a single platform to optimize and digitize their businesses. The combination of process management, data integration and real-time analytics in one Digital Business Platform enables customers to drive operational efficiency, modernize their systems and optimize processes for smarter decision-making. Software AG specializes in business process management software, including XML-based database applications and enterprise software, transactional databases, and applications development. The company's customers use its products to link and manage a wide variety of IT assets, including business software, servers, databases, mobile devices, and PCs. Services include consulting, maintenance, and training.
Infosys is a global leader in consulting, technology, and outsourcing and next-generation services. They help enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data, and Cloud Computing.
Tata Consultancy Services
Tata Consultancy Services (TCS) is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses. TCS ensures the highest levels of certainty and satisfaction through a deep-set commitment to their clients, comprehensive industry expertise and a global network of innovation and delivery centers. Year founded: 1968