水处理设施警报通知软件帮助局域网中的水设施

位于法国 Lannion 的水处理设施的任务是处理和管理该镇及周边地区 22,000 人的供水，使用两个工厂每天处理近 200 万加仑的水。以任何标准衡量，一个操作自己管理和维护的工作量都很大。为了帮助在问题开始之前发现问题，他们实施了水处理设施警报通知系统。

WIN-911 的战略合作伙伴 Micromedia International 为工厂提供了公司的 ALERT 警报通知系统。

• [Efficiency Improvement - Maintenance]
  Before the alarm software was installed at the water plant, its staff would often be informed of problems by the general public, typically only after the problem had already impacted water quality. The alarm system has greatly increased the quality of service and credibility of the plant by allowing the plant to catch problems before they reach the customers. The system monitors over a 100 different factors for the plant, including water pressure and ph levels. This data is recorded minute-by-minute, allowing staff to respond to any anomalies in what virtually equates to real-time response. If an anomaly occurs, the software sends out a specialized alarm that lets staff know exactly what has happened, and where. Should an alarm ever be set off, ALERT immediately begins sending out notifications, setting a four-stage process into motion. First, a supervisor is called on a fixed plant number. If the supervisor fails to answer the plant number, a second call is made to the supervisor via a mobile number. If the second call goes unacknowledged, a third call is made to the supervisor via a private mobile number. If still the supervisor has not answered the alert, the alarm notification software begins placing calls to a replacement staff member. For a notification to be acknowledged, the supervisor or replacement staff member must provide an identification number when answering the call. This identification number lets the system know that the alarm has been acknowledged and will stop any further calls from being made.