ThingWorx (PTC) > 实例探究 > ThingWorx 为 Sysmex 提供业务转型

ThingWorx 为 Sysmex 提供业务转型

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 ThingWorx Delivers Business Transformation to Sysmex - IoT ONE Case Study
技术
  • 功能应用 - 远程监控系统
  • 平台即服务 (PaaS) - 应用开发平台
  • 平台即服务 (PaaS) - 数据管理平台
适用行业
  • 医疗保健和医院
适用功能
  • 维护
用例
  • 远程资产管理
客户
关于客户
Sysmex Corporation 是血液和尿液分析医疗设备的全球制造商,产品销往 29 个国家的 48 家公司。 Sysmex America 分销和支持自动化体外诊断血液学、凝血和尿液分析仪、试剂
挑战
凭借包括用于远程监控的连接现场仪器在内的成熟业务,Sysmex 意识到,为了实现业务转型,下一步将是从数据中释放更多价值。他们能够超越竞争对手的唯一方法是提供更高质量的客户服务并提高内部运营效率。
解决方案
为了帮助 Sysmex 实现这一目标,他们选择了 PTC 的 Thingworx 平台作为他们的合作伙伴。除了提供必要的安全和审计功能外,将 ThingWorx 与 CRM 等其他企业系统集成的能力,将物联网 (IoT) 平台置于 Sysmex 集成互联业务基础设施的核心。要获得 ThingWorx 8 的免费演示:http://solutions.iotone.com/thingworx
运营影响
  • [Efficiency Improvement - Issue Response]
    With the valuable data that Thingworx unlocks, Sysmex has been able to achieve next generation service and connected product capabilities. These include direct, real-time instrument connection for delivering next-generation service and support as well as rapid problem resolution through enhanced collaboration and better use of remote and systems data.
  • [Data Management - Real Time Data Analysis]
    ThingWorx has allowed Sysmex to put its energy into value added applications that utilize the remote instrument data. The company is able to rapidly deliver value-added applications that pull out instrument data in real-time and seamlessly integrate it into Sysmex’s existing business processes.
  • [Efficiency Improvement - Production Uptime]
    Customers now rightfully expect and receive improved equipment uptime because Sysmex is able to achieve a faster decision response time, and also expect to see improved labor utilization through collaborative information exchange.

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