24Storage：利用物联网彻底改变自助存储行业
技术
- 应用基础设施与中间件 - 数据库管理和存储
- 基础设施即服务 (IaaS) - 云存储服务
适用行业
- 建筑物
- 电子商务
适用功能
- 设施管理
- 销售与市场营销
用例
- 库存管理
- 人员跟踪与监控
服务
- 系统集成
关于客户
24Storage 是一家成立于 2015 年的瑞典自助仓储公司。该公司一直通过基于云的集中式解决方案推动瑞典自助仓储行业的创新，该解决方案允许远程控制其所有设施。该技术消除了对现场员工的需求，使客户能够完全控制他们的服务，从注册和付款到 24/7 访问。该公司的数字优先方法简化了业务流程，并帮助其在瑞典迅速扩张。如今，24Storage 控制着该国第二大市场份额，23 个设施全部由斯德哥尔摩的一个中心位置控制。
挑战
24Storage是一家瑞典自助仓储公司，成立于2015年，其愿景是通过数字化颠覆传统自助仓储行业。该公司的目标是创建一个基于云的集中式解决方案，允许远程控制其所有设施，消除对现场员工的需求，并使客户能够完全控制其服务。然而，瑞典的存储市场竞争激烈，该公司面临着开发自己的数字系统以微调客户及其客户支持团队的用户体验的挑战。目标是有效管理每个设施并提高整体服务质量。该公司还面临着从初创公司向更全面的平台转型的挑战，需要合作伙伴来帮助维护其数字生态系统并设计下一阶段的创新。
解决方案
24Storage 与 Microsoft 合作伙伴网络成员 Nexer 合作，简化其现有的基于 Azure 云的系统并创建更加标准化的平台。 Nexer 帮助 24Storage 在 Azure 系统中重建其业务流程，将所有数据链接在一起并与 Azure 集成，以便通过同一平台进行预订和付款。通过 Microsoft Azure 云平台全面实施 Microsoft Dynamics 365，24Storage 创建了一个仪表板，其中包含客户和设施数据的完整视图，以及处理前端营销、电子商务和管理服务的附加功能。 Nexer 还扩展了 24Storage 现有的 Power BI 解决方案，以理解所有这些数据，提供每个设施的清晰的财务和运营概览。此外，Nexer 开发了一种工具，可以获取竞争对手的价格并自动将其与 24Storage 实时匹配，帮助该公司保持市场领先地位。
运营影响
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