The Hub of Cloud Communications
Applicable Functions
- Business Operation
Use Cases
- Machine to Machine Payments
The Challenge
SimpleSignal delivers services through multiple channels, whether that’s through wholesale partners or white labeling or directly to an end user. It’s a wide range of products - large scope - and offered both as usage based and subscription based services.
The platform of choice had to have the qualities of traditional telecommunications billing but also the innovation, flexibility and scalability of Software-as-a-Service (SaaS) billing.
The Customer
Vonage Business
About The Customer
Founded in 2004, SimpleSignal, now Vonage Business, has now grown into the leading SaaS provider of cloud-based voice, video, mobility and collaboration services that integrate directly into business workflow and applications that people work with every d
The Solution
SimpleSignal’s decision to pursue a usage rating and billing platform vendor which understood the challenges they faced and ability to provide solutions that help them succeed is driving desired results. SimpleSignal settled on implementing the EngageIP Usage Rating and Billing platform by LogiSense.
Operational Impact
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Creating an Agile Environment to Drive Growth in the IoT
Numerex needed to provide innovative products and service offerings and adapt to the explosive growth in the IoT/M2M ecosystem. As Numerex was transforming into delivering on-demand offerings to its wide range of markets, they realized their back office systems weren’t capable of providing flexible feature sets, critical to helping turn up new product catalogue configurations to close deals and better manage service offerings. An example of this needed flexibility would allow a Numerex customer to buy devices in bulk yet only pay for those that actively use data on the network. Their systems required significant development efforts to introduce new service offerings such as this. They had segregated billing systems that didn’t scale for high volume processing requirements. Numerex was also growing via M&As, which brought the additional challenges of outdated technologies and a variety of disparate billing systems that didn’t talk to each other, resulting in complex operational expenditures and integration requirements. It became so dire that Numerex was forced to implement manual billing processes for certain lines of business.
