The Hub of Cloud Communications

Numerex needed to provide innovative products and service offerings and adapt to the explosive growth in the IoT/M2M ecosystem. As Numerex was transforming into delivering on-demand offerings to its wide range of markets, they realized their back office systems weren’t capable of providing flexible feature sets, critical to helping turn up new product catalogue configurations to close deals and better manage service offerings. An example of this needed flexibility would allow a Numerex customer to buy devices in bulk yet only pay for those that actively use data on the network. Their systems required significant development efforts to introduce new service offerings such as this. They had segregated billing systems that didn’t scale for high volume processing requirements. Numerex was also growing via M&As, which brought the additional challenges of outdated technologies and a variety of disparate billing systems that didn’t talk to each other, resulting in complex operational expenditures and integration requirements. It became so dire that Numerex was forced to implement manual billing processes for certain lines of business.

The Northern Ireland regional government needed a secure data connectivity solution for electric vehicle charging station usage and billing.

ANZ Bank had manual processes for document submission and verification, leading to inefficiencies, lost documents, and compliance challenges.

Citibanamex needed to keep up with the rapidly evolving Mexican consumer banking market and deliver a seamless, personalized user experience across digital and traditional channels. Their mobile app had a low rating of 2.0 out of 5 and they needed innovative digital offerings to improve the user experience. They also faced complexity and challenges in integrating their legacy mainframe system with new services and applications.

A global digital payments provider wanted to consolidate its design group in California, creating a central hub for the company’s product, engineering and design talent in one location and thus accelerating product development. The company wanted to provide strategic and flexible user experience (UX) design services, ensuring consistency and continuity of project resources. The digital payments provider also wanted to establish last-mile design support to global product design and engineering teams, as well as create governance for efficient, effective coordination across projects. Above all, the company wanted a partner that could staff the new hub with 35 UX design consultants and ramp it up for scale and agility—in 30 days.

Our client helps their customers address transfer pricing compliance requirements, as well as collect and report the data associated with transfer pricing. These services involve a significant amount of tax calculations, which had to be completed manually by the client. Therefore, the company aimed to automate these calculations to make them faster and more cost-efficient.