- Infrastructure as a Service (IaaS) - Public Cloud
- Platform as a Service (PaaS) - Application Development Platforms
- Cities & Municipalities
- National Security & Defense
- Warehouse & Inventory Management
- Inventory Management
- Time Sensitive Networking
- Hardware Design & Engineering Services
- System Integration
Teradici, the creator of the PCoIP® remote display protocol, faced a significant challenge in transitioning from a hardware-based business model to a software subscription model. The company's initial offering was workstation cards that converted high-performance towers, blade servers, or rack workstations into a workstation that delivers high-end images to any remote location over affordable IP networks. However, as CPUs and GPUs became more robust, the company saw an opportunity to port its solution to run on software, offering more flexibility for customers and recurring revenue. The challenge was to implement a flexible licensing system across multiple products, centralize entitlement management for automation and data gathering, and integrate with Salesforce.com and the cleverbridge ecommerce platform. The company also aimed to improve order processing, increase operational efficiencies, and offer an ecommerce channel.
About The Customer
Teradici is the creator of the PCoIP® (PC-over-IP) remote display protocol, delivering desktops and workstations from the data center or public cloud to end users with the highest levels of security, responsiveness, and fidelity. Teradici CAS remoting software powers the most secure remote solutions with unparalleled performance for even the most graphics-intensive applications. The company's technology is trusted by leading media companies, design houses, financial firms, and government agencies and is deployed to more than 15 million users around the world. Initially a hardware company, Teradici transitioned to a software subscription model to offer more flexibility for customers and recurring revenue.
To meet these challenges, Teradici selected Revenera’s licensing solution for its PCoIP Management Console and Teradici CAS, the company’s flagship end-to-end remoting solution. Revenera’s entitlement management solution became central to Teradici’s software monetization efforts, automatically managing both the provisioning process and interaction with the licensing technology used in its software products. The solution integrated and automated with Salesforce.com, cutting order processing time by half and increasing the accuracy of orders. Customers gained the flexibility to manage their own licenses through Revenera’s customer entitlement management portal. An accelerated fulfillment process was achieved through the integration of the entitlement management system with a cleverbridge-hosted ecommerce store, serving the needs of customers who want a smaller number of licenses and those who want to buy a single license to have a supported trial experience.
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