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Supply Chain Automation with IoT

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 Supply Chain Automation with IoT - IoT ONE Case Study
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Transportation
Applicable Functions
  • Business Operation
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
The Challenge

In order to further delight Nespresso customers, Lyreco adopted the Cumulocity VendMe solution for Nespresso coffee and coffee machines. This IoT solution facilitates the collection of data from vending machines and stock and operations management applications, all powered by the Cumulocity IoT platform.

The full Cumulocity IoT solution provides Lyreco with real-time stock and sales analysis, a unique configuration of Lyreco machine operations, a set of stock-level business rules, and integration to Lyreco business systems.

The Customer
About The Customer

Lyreco is one of the world’s largest office supply distributors. With 10,000 employees in 45 countries, Lyreco delivers 235,000 boxes to customers every day. Lyreco prides itself on operational excellence in its processes, customer satisfaction, and high levels of environmental stewardship, having obtained both ISO 9001 Quality Assurance and ISO 14001 Environmental Impact Compliance certifications.

The Solution

Cumulocity’s VendMe solution allows Lyreco to monitor the live operational performance of Nespresso machines and their usage so coffee capsules can be dispatched before they are needed and field technicians as soon as a critical fault is detected.

Operational Impact
  • [Efficiency Improvement - Asset Monitoring]

    Reduced out-of-order and out-of-stock situations

  • [Data Management - Data Analysis]

    Continuous vending machine telemetry

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