BlueCat Networks > Case Studies > Scalable Automation Initiatives in the Healthcare Industry

Scalable Automation Initiatives in the Healthcare Industry

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 Scalable Automation Initiatives in the Healthcare Industry - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Automation & Control
Applicable Industries
  • Healthcare & Hospitals
The Challenge

Their automation initiatives couldn’t scale

The entire networking team at this 129,000-person organization is just a small handful of professionals. And they were relying on some Powershell scripts to interface with BlueCat’s API.

While the pet project proved the value of automating DDI services, the team began to run into scale problems.

The Solution

Graduating to a zero-touch server build initiative enabled by BlueCat Gateway

Used BlueCat’s Gateway network automation platform to build a number of scalable, fully supported automation. One of those is a cradle-to-grave process that covers everything from server build to decommissioning. It’s zero-touch for the distributed network of facilities to serve

Here’s how the automation works: Users make selections in a self-service format through ServiceNow, providing inputs about the new server’s location and purpose. Then, Gateway calls VMware’s vRealize Orchestrator (vRO) to create the prefix for the host. Next, based on the user’s selections, a backend algorithm creates the middle of the host. The suffix is a three- or four-digit number.

Once provided with the hostname, the user can boot up the server, obtain the next available MAC address and IP address from BlueCat, and then go back to ServiceNow and close the request.


Operational Impact
  • [Efficiency Improvement - IT]

    This has a direct impact on IT’s ability to tackle more strategic work.

Quantitative Benefit
  • More than half (56%) of IT managers report that their teams are overwhelmed with DNS-related tickets and service requests.

  • It freed up time and resources for more high-value projects.

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