SUSE > Case Studies > Teradata's Transformation: Enhancing Performance and Customer Value with SUSE

Teradata's Transformation: Enhancing Performance and Customer Value with SUSE

 Teradata's Transformation: Enhancing Performance and Customer Value with SUSE - IoT ONE Case Study
Technology Category
  • Analytics & Modeling - Big Data Analytics
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • National Security & Defense
Applicable Functions
  • Maintenance
  • Sales & Marketing
Use Cases
  • Inventory Management
  • Tamper Detection
  • Data Science Services
  • System Integration
The Customer

Teradata Corporation

About The Customer
Teradata Corporation is the world’s leading analytic data solutions company, focused on integrated data warehousing, big data analytics, and business applications. Teradata’s innovative products and services deliver data integration and business insight to empower organizations to make the best decisions possible for competitive advantage. Its assets include a strong diversified client base of more than 1,450 customers worldwide. Teradata is a top-ten software company with a significant market cap and is a leader in data warehousing and integrated marketing management. The company consistently drives innovation and customer satisfaction, running the business of thousands of customers and meeting their mission-critical demands.
The Challenge
Teradata Corporation, a leading analytic data solutions company, was facing a significant challenge. The company had developed and supported its own version of UNIX, called “MP-RAS,” to meet the scalability, security, and flexibility demands of its customers. However, maintaining security and function updates for MP-RAS was becoming increasingly complex and problematic. Furthermore, Teradata's customers were concerned about speed and staying up-to-date, which led to the company constantly trying to push performance. The complexity of managing, supporting, and driving MP-RAS was escalating, and Teradata needed a more efficient solution to meet its customers' needs.
The Solution
Teradata decided to replace MP-RAS and support just a single operating system. The company was attracted to Linux due to its technical functionality and open community for maintenance and updates. After considering various distributions, Teradata chose SUSE Linux Enterprise Server (SLES) for its maturity, scalability, security, and flexibility. SUSE also demonstrated a willingness to engage in a partnership, which was crucial for Teradata. The two companies worked together to optimize SLES to drive the performance that Teradata and its customers required. This partnership enabled Teradata to develop unique extensions or make modifications that enhanced performance and delivered value to its customers. As a result, Teradata was able to replace MP-RAS and Windows, reduce costs, and support only one code stream.
Operational Impact
  • The partnership with SUSE has brought significant operational benefits to Teradata. The company was able to simplify its systems management by supporting only one operating system, reducing complexity and improving efficiency. The open source technology of SLES, coupled with best-in-class support and innovations, has helped Teradata meet its high standards and customer demands. The company's internal corporate IT infrastructure now uses standard SLES, and the entire platform family of Teradata products is based on the optimized version of SLES. This has enabled Teradata to process big data securely, reliably, and quickly, enhancing its service quality. The ongoing engineering relationship with SUSE, involving monthly calls, quarterly updates, and annual business reviews, ensures continuous improvement and innovation.
Quantitative Benefit
  • Teradata has more customers with a petabyte of storage than any other vendor in the marketplace, with the largest single implementation having over 40PB of spinning data space, using SUSE Linux Enterprise Server.
  • Teradata was able to replace MP-RAS and Windows, reducing costs and supporting only one code stream.
  • Teradata and SUSE's partnership expedited issue resolution for Teradata customers, improving service speed.

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