Samsara > Case Studies > Otto Car Enhances Driver Safety with Samsara's AI-Powered Solutions

Otto Car Enhances Driver Safety with Samsara's AI-Powered Solutions

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Technology Category
  • Infrastructure as a Service (IaaS) - Private Cloud
  • Sensors - Autonomous Driving Sensors
Applicable Industries
  • Automotive
  • Education
Applicable Functions
  • Product Research & Development
Use Cases
  • Driver Performance Monitoring
  • Smart Parking
Services
  • Training
About The Customer
Otto Car is the largest provider of private hire cars in London, supporting more than 8,000 rideshare drivers with a range of services. These services include licensing, claims advice, and driver coaching. The company is an official partner of Uber, Free Now, and Bolt, lending PCO cars to private hire drivers across the UK. Safety is a top priority for Otto Car, and the company is committed to ensuring the safety of its drivers, their passengers, and other road users. To achieve this, Otto Car has implemented a proactive driver safety programme, leveraging advanced technology to monitor driver behaviour and provide effective coaching.
The Challenge
Otto Car, London’s largest provider of private hire cars, was facing a significant challenge in ensuring the safety of its drivers and passengers. The company supports over 8,000 rideshare drivers, providing services ranging from licensing to claims advice to driver coaching. As an official partner of Uber, Free Now, and Bolt, Otto Car lends PCO cars to private hire drivers across the UK, making safety a top priority. However, the company was struggling with unreliable telematics and limited data, which hindered its ability to accurately monitor driver safety and provide effective driver coaching to improve it. The lack of reliable data made it difficult for Otto Car to identify high-risk drivers and take appropriate action to mitigate risks.
The Solution
To overcome these challenges, Otto Car implemented Samsara’s AI-powered, dual-facing dash cams and tracking technology. This solution enabled the company to detect dangerous driving and analyse broader patterns of driver behaviour. The driver development team at Otto Car was thus empowered to identify high-risk drivers and take appropriate action. The Samsara technology also provided an opportunity for Otto Car to develop its driver coaching programme. By combining camera footage with tracking data, drivers could assess their own performance. Furthermore, the company introduced voice coaching, driver gamification, and driver alerts to educate drivers on the road, supporting them to drive more safely on their own. The implementation of Samsara's solutions started with 50 cars and has since been expanded to more than 1,900 vehicles.
Operational Impact
  • The implementation of Samsara's AI-powered solutions has enabled Otto Car to develop a proactive driver safety programme that protects its drivers, their passengers, and other road users. The actionable data delivered by Samsara's integrated solution has empowered the driver development team to proactively intervene and correct unsafe driving on an individual basis. Furthermore, Otto Car's free driver coaching programme, which uses camera footage and tracking data, is increasing driver loyalty and helping to capture prospective customers. The company's commitment to safety, supported by advanced technology, is enhancing its reputation and customer trust.
Quantitative Benefit
  • 1900+ vehicles equipped with AI dash cams
  • 8000+ drivers accessing behavioural data
  • 5 hubs across the UK to coach drivers

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