LATAM Private Bank Streamlines Operations and Saves Time with Alteryx

The customer in this case study is one of the largest banks in Latin America. The bank's operations department was struggling with inefficient and error-prone manual data processing methods. They were using Access and Excel for most of their data processing tasks, which was time-consuming and led to a higher propensity for errors due to the unstructured nature of the data they received. The bank needed to automate multiple processes across different departments to improve efficiency and the quality of results, thereby eliminating duplicate errors and efforts.

The operations department of one of Latin America's largest banks was facing significant challenges with data processing. Prior to implementing Alteryx, the bank relied heavily on Access and Excel for data processing, which involved a lot of manual labor and was time-consuming. The data received was unstructured, often coming in spreadsheets and text files, leading to inefficiencies and a higher propensity for errors. The bank needed to automate multiple processes across different departments to improve efficiency and the quality of results, thereby eliminating duplicate errors and efforts.

The bank decided to implement Alteryx Designer to automate their manual processes. They launched a hackathon initiative in partnership with CSC, Alteryx's partner, to introduce the platform to other teams within the bank. The hackathon involved teams submitting cases that they needed help with, and then forming groups of technical people, developers, analysts, and trainees to create solutions using Alteryx Designer within a week. The solutions were then presented to the board, and the winning team received a prize. This initiative led to the deployment of over 30 solutions, including automating the process of importing data from different sources, building workflows to clean the data, and outputting it in Excel format. The bank also used Alteryx to streamline and speed up the process of extracting and manipulating data, and to improve the process of reconciling escrow deposits.

• The implementation of Alteryx Designer has brought about significant operational improvements for the bank. In addition to efficiency gains, Alteryx has also brought about a cultural change within the organization. Employees no longer need to be programmers or experts to manipulate data, making the tool accessible to a wider range of staff. The hackathon initiative has also encouraged departments to create their own solutions and expand their horizons. The bank's directors have been impressed with the ability to run workflows during meetings and see the results on the spot, further demonstrating the tangible benefits of Alteryx.

• Implemented over 30 solutions through the Alteryx hackathon initiative
• Saved up to 500 hours a year in a single data consolidation process
• Estimated total time savings of 33,000 hours