Nintex > Case Studies > Kaspersky Lab Accelerates Workflow Automation with Nintex

Kaspersky Lab Accelerates Workflow Automation with Nintex

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Technology Category
  • Analytics & Modeling - Robotic Process Automation (RPA)
Applicable Industries
  • Equipment & Machinery
  • National Security & Defense
Applicable Functions
  • Product Research & Development
  • Sales & Marketing
Use Cases
  • Leasing Finance Automation
  • Material Handling Automation
Services
  • Training
About The Customer
Founded in 1997, Kaspersky Lab is one of the fastest-growing global IT security companies. The company is rated as one of the industry’s top-four vendors of security solutions for endpoint users. Kaspersky Lab's customer base is diverse, including large enterprises, small and medium businesses, and consumers. The company operates in almost 200 countries and territories worldwide, serving more than 300 million users. Internally, the company is very process-driven, requiring an efficient way to manage a large number of workflows quickly.
The Challenge
Kaspersky Lab, a leading global IT security company, was facing a significant challenge in managing its internal processes. The company operates in almost 200 countries and serves over 300 million users, making it a highly process-driven organization. The Internal Automation team at Kaspersky Lab was tasked with developing a large number of workflows for its internal customer base. However, the team was struggling with a growing backlog of workflow automation projects. The need for speed was paramount, but the team didn't have the time to learn and implement a complex workflow tool. The core functions that required immediate attention included contracts management, consolidation of financial reports, business trip approval, intellectual property management, and marketing development funds distribution.
The Solution
Kaspersky Lab turned to Nintex Workflow to address its workflow automation challenges. Nintex Workflow is a powerful, easy-to-use workflow designer that not only improves business processes but also delivers a rapid return on investment. The tool enabled Kaspersky Lab to start creating complex custom workflows immediately after deployment, without the need for extensive training. Nintex Workflow empowers users with easy yet powerful tools and allows users to monitor, manage, and reuse workflows everywhere. Regardless of the complexity of the processes, users can model and improve them using Nintex Workflow. The tool also integrates seamlessly with other systems, tools, and services, extending SharePoint functionality.
Operational Impact
  • The implementation of Nintex Workflow resulted in significant operational improvements for Kaspersky Lab. The company was able to develop workflows 30% faster, which helped in reducing the backlog of projects. The improved efficiency also led to enhanced customer service. Furthermore, the easy learning curve of the tool meant that the team could start using it immediately after deployment, without the need for extensive training. This not only saved time but also allowed the team to focus on the core tasks at hand. The tool's ability to integrate seamlessly with other systems extended the functionality of SharePoint, providing a comprehensive solution for Kaspersky Lab's workflow automation needs.
Quantitative Benefit
  • 30% faster workflow development
  • Improved customer service
  • Easy learning curve

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