Jones Lang LaSalle's Digital Transformation Journey with Alteryx Adventure
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Sensors - Haptic Sensors
Applicable Industries
- Cement
- Equipment & Machinery
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Leasing Finance Automation
- Usage-Based Insurance
Services
- Testing & Certification
- Training
About The Customer
Jones Lang LaSalle (JLL) is a leading global real estate firm that operates in multiple departments across various regions. The company faced significant challenges during the COVID-19 pandemic, with lockdowns impeding collaboration and knowledge sharing among its traditionally co-located teams. The rapidly changing commercial real estate markets also put pressure on the organization's ability to make quick, data-driven decisions. To address these issues, JLL created a new team, Work Dynamics BI & Performance, to investigate and implement solutions to improve their analytics maturity and consistency across different teams.
The Challenge
The COVID-19 pandemic introduced new disruptions to the international team of Jones Lang LaSalle (JLL), a global player in the real estate industry. Lockdowns impeded collaboration and knowledge sharing between traditionally co-located team members. The high rate of change in commercial real estate markets put pressure on the organization’s ability to make data-driven decisions quickly. In response to these pressures, JLL created a new team: Work Dynamics BI & Performance. This group discovered that different JLL teams were operating at varying levels of analytics maturity, often directly correlating with the size of the given team. A primary issue was inconsistent tooling. Sharing work and knowledge across teams was difficult without a shared framework or language. Team members had to perform low-value manual tasks to translate work across teams, which further degraded performance.
The Solution
Paul Chapman, Head of BI & Performance, saw the crisis as an opportunity to digitally transform, revealing the need for greater automation and consistency across JLL’s analytics processes. The Work Dynamics BI & Performance team decided to leverage Alteryx as the strategic tool of choice on which to standardize. Alteryx offered three major benefits: the ability to share data and workflows effortlessly, the ability to automate monotonous tasks, and the ability to transform data so it’s easy to consume. Alteryx’s easy-to-use data preparation and integrated spatial analytics capabilities were particularly beneficial for JLL. However, a significant hurdle remained: a broad swath of JLL employees across the globe needed to adapt their existing ways of working. To address this, Fi Gordon, Global Director BI Strategy & Enablement, and Jon McMillin, BI Specialist, curated a gamification program called the “Alteryx Adventure” to support and motivate individuals to adopt Alteryx.
Operational Impact
Quantitative Benefit
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