Samsara > Case Studies > Improving Driver Safety with IoT: A Case Study on Chalk Mountain Services

Improving Driver Safety with IoT: A Case Study on Chalk Mountain Services

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Technology Category
  • Sensors - Camera / Video Systems
Applicable Industries
  • Education
  • Transportation
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Driver Performance Monitoring
  • Onsite Human Safety Management
  • Training
About The Customer
Chalk Mountain Services is a leading company in the oilfield services industry. They manage the transportation and logistics of sand and water for customers across Texas and New Mexico. The company prides itself on providing a high level of care for its employees, with one of its core principles being 'Safety Always'. Chalk Mountain operates a large fleet, including 275 tractors, 400 vehicles, 900 trailers, and employs over 480 drivers. Despite their commitment to safety, the company was facing challenges with preventable accidents and unnecessary payouts, which were impacting their business.
The Challenge
Chalk Mountain Services, a leader in the oilfield services industry, was facing a significant challenge with driver safety. The company, which manages the transportation and logistics of sand and water across Texas and New Mexico, had limited visibility into the safety of their drivers on the road. This lack of insight was leading to preventable accidents and unnecessary worker’s compensation payouts, which were costing the business significantly. Without video evidence, Chalk Mountain was unable to exonerate innocent drivers from not-at-fault accidents and false claims. The company was in search of a solution that would not only enhance driver safety but also engage drivers in the process.
The Solution
In 2021, Chalk Mountain implemented a video-based safety solution by rolling out dual-facing AI Dash Cams across their fleet. These AI-based In-Cab alerts provided real-time feedback to drivers on risky behaviors such as distracted driving and tailgating, helping to prevent accidents before they occurred. In addition, Chalk Mountain’s safety team used the Safety Inbox to proactively identify coachable moments and give drivers feedback using actual footage of themselves. This real video footage helped them avoid disputes and facilitated positive one-on-one coaching conversations with drivers. The company also ensured the timeliness, effectiveness, and accountability of their coaching efforts by coaching safety events within 3 days. The implementation of Samsara's solution led to drivers being more engaged in safety and accepting the use of dash cams.
Operational Impact
  • The implementation of Samsara's solution has led to significant improvements in Chalk Mountain's operations. The company has seen a substantial reduction in preventable accidents and associated costs, thanks to the real-time feedback provided to drivers and the proactive coaching based on actual footage. The solution has also helped protect innocent drivers from false claims, enhancing their job satisfaction and engagement. As a result, Chalk Mountain has seen an improvement in driver retention rates. Furthermore, the company's commitment to safety, backed by tangible results, has become a competitive advantage, helping them win customers and retain drivers. The Texas Trucking Association recently recognized Chalk Mountain as the Safest Trucking Company in their division, further cementing their reputation in the industry.
Quantitative Benefit
  • Improved their CSA scores by 17 basis points
  • Achieved a record milestone of 31 million miles without a DOT preventable accident
  • 86% decrease in preventable accident costs

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