Datacor > Case Studies > Haviland Boosts Productivity and Business Agility with Datacor ERP

Haviland Boosts Productivity and Business Agility with Datacor ERP

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Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Networks & Connectivity - RFID
Applicable Industries
  • Packaging
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Process Manufacturing
Use Cases
  • Inventory Management
  • Time Sensitive Networking
  • System Integration
The Customer

Haviland Enterprises, Inc.

About The Customer
Haviland Enterprises, Inc. is one of the largest privately held chemical distribution companies in the United States. Founded in 1934 as a small research and testing lab, it has grown to serve the needs of companies worldwide, including those in the US, Canada, Mexico, and Brazil. Haviland consists of two separate divisions: Haviland Products Company, which serves the industrial market with custom formulation, specialty blending, packaging, and distribution of a wide variety of chemical products; and Haviland Consumer Products, which formulates, blends, packages, and distributes more than 85 different swimming pool products for more than 75 different private label customers, serving some of the largest mass marketers of private label products.
The Challenge
Haviland Enterprises, Inc., a large privately held chemical distribution company, was facing challenges with its existing AS/400-based ERP system. The system was not specific to the chemical industry, leading to numerous modifications over the years to make it more usable for the company. However, these modifications made it costly to maintain, especially when updates were released by the vendor. The company also struggled with a lack of real-time data. While the previous solution offered wireless capabilities, it was not fully integrated with the rest of the ERP system, leading to inaccuracies and wasted time in locating products and reconciling the two systems. Haviland needed a solution that could provide real-time visibility across its four business groups, four physical locations, and over 10,000 different products.
The Solution
Haviland chose to implement the Datacor ERP system, developed specifically for Process Manufacturers and Chemical Distributors. The system is Windows-based, improving the user experience and accelerating the onboarding process for new employees. It also offers fully integrated wireless capabilities, ensuring that any warehouse activity recorded via the Barcode RFID scanners is reflected in real-time across the ERP system. Haviland implemented the majority of the Datacor ERP modules, including those for customer service, order processing, warehouse management, finance, accounts receivable, accounts payable, purchasing, inventory management, manufacturing, general ledger, transportation, and the executive dashboards. The company also uses the Datacor CRM system to extend its ERP system capabilities to its sales agents, managers, and customers.
Operational Impact
  • The implementation of Datacor ERP has significantly improved Haviland's operations. Employees can now locate products with the click of a button, saving hours previously spent on tracking down products. The system provides real-time visibility, enabling sales reps to give more accurate and timely information to customers. The wireless functionality has automated many processes, reducing redundancy and the potential for errors. The system also allows for quick and easy changes in response to business, customer, and market requirements. Furthermore, the flexibility of Datacor ERP extends to information access, making it easier to run different reports and get data as needed. Haviland has also found a strong partner in Datacor, who has proven to be responsive and supportive, constantly working with Haviland on new enhancements and finding ways to optimize the use of the solution.
Quantitative Benefit
  • Haviland now manages over 10,000 SKU’s through its Datacor ERP system.
  • The company has significantly reduced costs associated with system updates and changes.
  • The integrated wireless feature has reduced the need for human intervention and paperwork, streamlining and accelerating processes.

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