- Cities & Municipalities
- Smart City Operations
Vienna City Council needed a new way to deliver a better service, higher quality care and more transparency while cutting costs and minimizing bureaucracy. The chosen solution must have the following requirements: consolidation of multiple data within a single management system, a user-friendly interface, compliance with new regulatory requirements, cultural sensitivity to the differing requirements of multiple faiths, and more transparency for tracking cases.
MyCity incident and case management is a highly versatile solution that offers a complete inventory of responses, communication strategies and collaboration tools. It is capable of managing a variety of incident response services, such as crises / emergencies, public health campaigns, pandemics / epidemics, anti-social behavior, criminal incidents and more. Software Components - MyCity for incident and case management
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