Transforming Atlanta Grout & Tile: A Case Study in IoT Integration
Technology Category
- Application Infrastructure & Middleware - Event-Driven Application
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Cement
- E-Commerce
Applicable Functions
- Maintenance
- Procurement
Use Cases
- Construction Management
- Personnel Tracking & Monitoring
Services
- Cloud Planning, Design & Implementation Services
- System Integration
The Challenge
Atlanta Grout & Tile was falling behind the web revolution and needed to find a way to grow their business model at a faster pace. They were using independent software systems for each department, resulting in increased overhead costs and slower response to clients. They also lacked access to customer trends for effective decision-making.
The Customer
Atlanta Grout & Tile is a Tile
About The Customer
Atlanta Grout & Tile is a Tile, Stone & Grout restoration company located in Woodstock, Georgia. They have been in business for over 13 years and are known for their quality work and groundbreaking products in the tile cleaning and maintenance area.
The Solution
A comprehensive integrated system was designed and implemented to improve workforce efficiency and bring Atlanta Grout & Tile closer to their customers. The existing CRM was upgraded to a responsive web application with modules for work schedule management, sales, and customers. Google Maps integration was added for intelligent scheduling. A payment gateway was integrated into the CRM for streamlined customer payments and accounting. The CRM was redesigned to a multi-tenant architecture to enable franchising. A new e-commerce portal was designed and developed to showcase services and products. Branding and digital marketing campaigns were implemented to create a consistent appeal across all customer-facing points. The entire IT infrastructure was migrated to AWS Cloud for cost reduction and improved data security.
Quantitative Benefit
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