Esri > Case Studies > Akron Boosts Data Transparency during Pandemic

Akron Boosts Data Transparency during Pandemic

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Cities & Municipalities

Use Cases

Smart City Operations

The Challenge

The city needed accurate, real-time data to make important decisions on how to bring employees back to work and support active city employees.

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The Customer

Akron

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About The Customer

With a population of 200,000, Akron, Ohio, is the state's fifth-largest city. With small-town charm, a surprising history including where the hamburger was possibly invented, and a legacy of music, this midwestern town has a lot to offer residents.

The city employs about 2,100 full-time and seasonal employees across all divisions. Like other cities and towns, Akron was thrust into uncharted territory when COVID-19 began spreading across the United States.

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The Solution

The city deployed Insights to improve access to information for city officials and offer more timely data. Insights has helped Akron transition to a more data-driven decision-making municipality.

ArcGIS Insights is analysis software that offers spatial and nonspatial analysis capabilities to explore data and visualize results

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Operational Impact

[Data Management - Data Availability]
Each morning, data is updated with a count of essential and nonessential employees on an Insights dashboard so the administration can get "fast, immediate feedback every day,"

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