Case Studies > ABB Increases Productivity and Reduces Operational Costs

ABB Increases Productivity and Reduces Operational Costs

 ABB Increases Productivity and Reduces Operational Costs - IoT ONE Case Study
Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
  • Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
  • Equipment & Machinery
Applicable Functions
  • Field Services
Use Cases
  • Machine Condition Monitoring
  • Predictive Maintenance
The Customer
About The Customer
ABB is one of the largest engineering companies as well as one of the largest conglomerates in the world. ABB has operations in around 100 countries, with approximately 135,000 employees by the end of 2015.
The Challenge

ABB relies on Control Center to monitor connections to its customers' industrial robots for potential problems. As soon as conditions change, ABB engineers want to know about it so that they can act on it. Engineers wanted a solution so that they can anticipate problems by constantly analyzing the information that they receive from the devices. They have developed a set of predictive KPIs, which they share with their customers to help them decide if their equipment requires maintenance.

The Solution

The greatest benefit of the Jasper platform for ABB is the ability to manage and automate its connected devices on a global scale while maintaining the company's high service reliability and increasing demand for services. Before Jasper, ABB was reacting when customers would call them, and it was difficult to get information to understand precisely what was happening at the device level. With Jasper automation, ABB has real-time monitoring data across their remote devices and can automate responses before incidents occur. Software Components - Jasper Platform - Control Center

Data Collected
Device Diagnostic Status, Device Status, Number Of Connected Devices, Per-Unit Maintenance Costs, Response Time
Operational Impact
  • [Efficiency Improvement - Maintenance]
    Real-time status reports enable maintenance personnel to remotely diagnose the status of a device.
  • [Cost Reduction - Maintenance]
    Total cost of ownership is lowered due to reduction in control costs and maintenance costsq.
  • [Efficiency Improvement - Labor]
    Employee's efficiency are improved due to real-time monitoring.

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