用于汽车维修和保养的免提远程协助

沃尔沃集团卡车

沃尔沃集团卡车中欧部在德国以沃尔沃卡车和雷诺卡车两个品牌分销和维修卡车。该集团通过寻求支持业务的新技术来推动进步。

地理上分散的现场技术人员需要产品质量工程师 (PQE) 对频繁变化的维护和维修程序提供支持。

RealWear HMT-1 与 LibreStream Onsight Connect 远程导师解决方案结合使用，使技术人员可以免提与 PQE 连接，捕获图像和视频，播放培训视频，参考手册，提高效率和准确性。

• The implementation of the RealWear HMT-1 and LibreStream Onsight Connect solution has revolutionized the way Volvo Group Trucks Central Europe conducts its repair and maintenance operations. Technicians can now perform repair tasks hands-free while connected with the PQE or referring to manuals and drawings. Training videos can be created in real-time while performing procedures, turning a one-time repair into a long-lasting, transferable learning opportunity. The hands-free voice recognition interface of the HMT-1 provides exceptional noise cancellation in loud workshops, making communication more effective. The ability to browse mechanical drawings and refer to manuals hands-free using voice commands has significantly improved the efficiency of the technicians.

• A limited number of PQEs can now support hundreds of technicians in the field.
• The field-swappable battery lasts for over 8 hours with typical use including video streaming, allowing technicians to work uninterrupted throughout the day.
• The HMT-1 is IP-66 rated for use in dusty and wet environments, ensuring durability and longevity of the device.