Gett 借助 PubNub 实现商务地面旅行转型
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 运输
适用功能
- 物流运输
- 维护
用例
- 驾驶员表现监测
- 实时定位系统 (RTLS)
服务
- 系统集成
关于客户
Gett 是一家总部位于特拉维夫的运输公司，致力于简化商务地面旅行。该公司旨在为企业提供最佳的移动平台，为商务旅行管理提供端到端的解决方案。 Gett 为乘客和司机提供专用应用程序，并为公司管理员和员工提供基于网络的门户来管理他们的旅行计划。该公司允许客户轻松预订和管理 Gett 的任何运输合作伙伴或他们自己喜欢的服务的乘车服务。对于司机来说，Gett 提供了一个统一的工作空间来接收来自其多个集成服务的请求。
挑战
Gett 是一家总部位于特拉维夫的运输公司，在向乘客和司机提供实时更新方面面临着挑战。该公司的使命是为企业提供最好的移动平台，为商务旅行提供端到端的解决方案。然而，后端服务器的定期更新导致乘客延迟 5-10 秒才能收到司机状态或付款完成的更新。这种延误对乘客和司机都产生了负面影响，导致取消和重新预订，从而造成金钱损失。 Gett 需要一种能够提供即时更新、不会出现任何延迟、信息丢失或安全漏洞的解决方案。
解决方案
Gett 在实时通信平台 PubNub 中找到了解决方案。通过集成 PubNub，Gett 能够替换其原始同步逻辑，将更新之间的延迟从 10-15 秒缩短到几毫秒。这使得 Gett 能够处理时间敏感的任务，例如通知乘客他们的乘车状态、验证信用卡费用以及立即准确地显示最终收据。事实证明，PubNub 对 Gett 的司机端服务也大有裨益，可以为司机提供有关可用乘车请求的实时更新。速度和能见度的提高为驾驶员提供了自主权和广泛的路线选择，以实现持续、有价值的工作。此外，PubNub 的可靠性和速度帮助 Gett 赢得了企业客户的信心，确保他们获得无缝且可靠的旅行体验。
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