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5 case studies

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	Smart Optimization Ericsson SoftBank Mobile wanted to secure high-performance mobile broadband services following the rapid traffic shift to LTE, prepare for VoLTE and manage signaling increase in the most highly populated metropolitan areas in the world.	Download PDF
	Service Agility for a Connected World Ericsson CenturyLink wanted to accelerate design and delivery of IP-based enterprise services, drive all processes from a central catalog for improved service agility and position CenturyLink for SDN/NFV with an open, standards-based solution.	Download PDF
	Premium Brand Ericsson Due to doubled data traffic demand, Telstra wanted a solution that can meet insatiable high-speed mobile broadband demand and secure a smooth network migration while re-farming spectrum.	Download PDF
	OTE - Achieving Customer Experience and SLA Excellence for Enterprise Customers with Service Management Ericsson OTE sought to implement new practices to achieve even more reliable,high quality service and to ensure a consistently outstanding customer experience.	Download PDF
	Richmond Cars Ericsson Richmond Cars faced a number of challenges in regards to their business communications:Site-to-site trafc and incoming calls were increasing, and Richmond needed to understand this in order to manage their response accordingly without just increasing headcount.They wanted to really understand call traffic, customer demand and service levels as customer service is imperative – Richmond's reputation depends on excellent customer relationships.As they grow and add additional sites, their communications system also needs to be scalable. Drive revenue generating services through outbound calling.	Download PDF

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