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Threats Managed: How This Global Intelligence Agency Keeps Its Clients, People a

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 Threats Managed: How This Global Intelligence Agency Keeps Its Clients, People a - IoT ONE Case Study
Technology Category
  • Processors & Edge Intelligence
The Customer

TAM-C Solutions

About The Customer

TAM-C Solutions is an American corporation with a 24/7 global operations intelligence center that targets and monitors bespoke security threats while providing actionable intelligence to our client base which includes Fortune 100 corporations across all critical infrastructures.

TAM-C Solutions was created to secure, protect, and empower our clients to enable the continuation of essential activities while assuring duty of care for employees.

The Challenge

Whether protecting a VIP, evacuating a hot zone, or dealing with highly sensitive data or physical assets, a global intelligence and threat management firm TAM-C Solutions applies a strategic, data-driven approach that produces results, no matter how difficult the circumstances, identifying threats to client personnel, operations, assets, and the client’s brand.  

For instance, at the height of the COVID-19 breakout, TAM-C was responsible for managing the logistics for the high-profile evacuation of a group of students stranded in Lima, Peru. The private agency simultaneously coordinated flights out of the country and travel from remote regions to the U.S. Embassy without incident. 

 

Battle-Tested, Client-Focused

“TAM-C’s analysts work in extremely close proximity to our clients, which include Fortune 100 companies, academic institutions, non-governmental organizations, and humanitarian agencies all over the world,” says Richman. “It’s not uncommon to have 50 or more staff working at a client’s facility off-site, supporting them on a 24x7 basis. It’s part of our relationship with them, a partnership we forge with each client.” TAM-C’s specialized services rely on its proprietary Fusion system, a patented artificial intelligence platform that perpetually collects and collates data from a wide range of sources. These include publicly available information via social media and the dark web, data on groups and persons of interest, and threats from extremist factions. Fusion automatically analyzes and ranks all collected data by relevance. The findings are assessed by highly skilled security analysts, who then coordinate with teams assigned to client organizations. 

 

The Solution
  1. Staying Ahead of the Curve: 

    TAM-C now leverages BlackBerry AtHoc to help support its global operations. The platform has proven valuable both in the situational intelligence it provides for operators and its ability to seamlessly disseminate information to agents and clients in the field. These capabilities were recently put to the test in a major field operation.  We had eight separate teams totaling more than fifty employees in the field, and we were able to coordinate everything seamlessly. 

     
  2. Forging a Powerful Partnership: 

    Currently, TAM-C is planning one final stage in its implementation of BlackBerry AtHoc. It plans to apply its own branding and domain to AtHoc alerts. That way, clients will see all updates as coming from TAM-C rather than from BlackBerry. Beyond that, the organization plans to establish an independent software vendor partnership with BlackBerry.  BlackBerry’s competitors do not have the deep integration that TAM-C and AtHoc will possess–it’s an excellent opportunity.” 

 

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