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The Home Depot's IT Innovation with Nutanix: A Case Study

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 The Home Depot's IT Innovation with Nutanix: A Case Study - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Database Management & Storage
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
  • Construction & Infrastructure
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Product Research & Development
Use Cases
  • Construction Management
  • Infrastructure Inspection
Services
  • Cloud Planning, Design & Implementation Services
  • Training
The Customer
About The Customer
The Home Depot is the world's largest home improvement retailer, with nearly 400,000 associates and more than 2,200 stores in the U.S., Canada, and Mexico. The company also has a successful e-commerce business that offers over one million products to its do-it-yourself customers and professional contractors throughout North America. The Home Depot has achieved its success through a strong commitment to providing the industry’s best products and exemplary customer service. The company believes in cultivating strong relationships with its vendors, built on a platform of trust, honesty, and integrity. IT innovation is crucial for The Home Depot to continue to grow and improve productivity and operational efficiency for its vast retail store and e-commerce business.
The Challenge
The Home Depot, the world's largest home improvement retailer, was facing a significant challenge in enhancing the performance and scalability of its IT infrastructure while reducing the total cost of ownership (TCO). The company's traditional approach of upgrading to faster servers and more efficient storage was no longer sufficient. The Home Depot needed a more innovative solution to reduce TCO and improve operational efficiency for its vast retail store and e-commerce business. The company was also looking for a way to consolidate its server, storage, and virtualization teams into a single operations group to optimize and manage the entire infrastructure stack from a single console. The challenge was to find a solution that would allow them to achieve these goals while also enabling them to quickly deploy new applications to internal users and customers.
The Solution
The Home Depot partnered with Nutanix and adopted its Enterprise Cloud as the platform to migrate its legacy applications and workloads. The company started by moving its non-production applications over to Nutanix, followed by the company’s production workloads, including those on Cloud Foundry. The Home Depot also virtualized its Apache Tomcat grid implementation and deployed a VDI environment using Nutanix as the underlying infrastructure platform. More than 98% of The Home Depot’s datacenter virtual workloads - including those supporting its retail operations, decision analytics, and supply chain - are now delivered by Nutanix. The Home Depot also used Nutanix Prism Pro to obtain comprehensive visibility and control over the entire environment, enabling proactive capacity management. The company was able to consolidate its server, storage, and virtualization teams into a single operations group, unleashing a wave of innovation across the organization.
Operational Impact
  • The partnership with Nutanix has brought significant operational benefits to The Home Depot. The company was able to consolidate its server, storage, and virtualization teams into a single operations group, which has led to improved efficiency and innovation. The use of Nutanix Prism Pro has provided comprehensive visibility and control over the entire environment, enabling proactive capacity management. The Home Depot has also been able to empower its application developers and database teams to manage their own environments and monitor capacity utilization. The Nutanix Support team has provided reliable and immediate assistance, setting a new standard for customer-centric technology support. The Home Depot now has the flexibility to run workloads on-prem or in the cloud, enhancing its decision-making process. The partnership with Nutanix has enabled The Home Depot to converge infrastructure, teams, and opportunities, leading to improved IT visibility, efficiency, and innovation.
Quantitative Benefit
  • Reduced TCO by double digits
  • Shortened the time to provision new capacity from three weeks to one hour
  • Lowered the internal chargeback costs to customers by almost half

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