Securing Global Industrial Networks with IoT: A Case Study on a Consumer Goods Company
- Cybersecurity & Privacy - Intrusion Detection
- Sensors - Temperature Sensors
- Consumer Goods
- National Security & Defense
- Tamper Detection
- Cybersecurity Services
The consumer goods arm of a global conglomerate, manufacturing a wide range of products, faced significant challenges in securing its operational technology (OT) environment. The company's manufacturing sites are spread globally, with some being decades old and others relatively new. The company had to manage a multitude of devices and systems, along with remote access for numerous third-party contractors, which added to the complexity of its industrial cybersecurity posture. The company was relying on traditional, IT-centric security tools that were incompatible with its OT environment. This, along with the prevalence of legacy systems, inconsistent documentation of OT assets, and diverse geographies and local practices, made gaining full visibility into its OT environment a daunting task. The company also struggled with unmonitored remote access and misconfigurations, which led to downtime. Furthermore, the company's growth through acquisitions resulted in a patchwork of systems from multiple vendors, complicating its IT and OT security. The company also lacked OT anomaly detection capabilities, which are crucial for quick response to operational disruptions.
About The Customer
The customer is the consumer goods arm of a global conglomerate that manufactures a wide range of products, from dishwashers to jigsaws, espresso machines to hedge trimmers. The company's manufacturing sites are spread around the world, with some being in operation for decades, while others are relatively new. The company has grown in part by acquisition of smaller companies, requiring it to manage multiple vendors and a range of approaches to IT and OT security. The company has a complex operational technology environment, with a multitude of devices and systems, and it also manages remote access for a multitude of third-party contractors.
The company chose and deployed The Claroty Platform across its manufacturing operations in over 75 factories in eight countries. The platform components utilized include Continuous Threat Detection (CTD) for full-spectrum OT asset visibility, continuous security monitoring, and real-time risk insights with zero impact on operational processes and underlying devices. Secure Remote Access (SRA) was used to safeguard industrial from threats introduced via unmanaged and unmonitored access by remote users, including employees and third-party vendors. The Enterprise Management Console (EMC) was used to simplify management overall, consolidating data from across The Claroty Platform and providing a unified view of assets, activities, and alerts across multiple sites. The platform also integrates seamlessly via EMC with IT security infrastructure. After achieving full visibility and baselining the company’s OT environment, CTD enabled real-time anomaly and threat detection, vulnerability monitoring, and ongoing risk assessments. SRA eliminated direct interactions between remote users and network assets by enforcing a secure, single-access pathway for remote diagnostics and maintenance operations.
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