Case Studies > RCC Civil's Digital Transformation: Reducing Payroll Admin by 93%

RCC Civil's Digital Transformation: Reducing Payroll Admin by 93%

Applicable Industries
  • Paper & Pulp
Applicable Functions
  • Quality Assurance
Use Cases
  • Personnel Tracking & Monitoring
  • Time Sensitive Networking
Services
  • System Integration
  • Testing & Certification
About The Customer
RCC Civil is a privately owned Earthmoving and Civil Construction Company established in 2016. The company was formed through a collaboration of industry specialists who identified a gap in the integration process of the civil sector. RCC Civil has a reputation for delivering quality projects with environmental integrity. The company provides superior services with a team of specialist workers who service South East QLD, Northern NSW. RCC Civil has worked on major projects such as The M1/M3 Highway upgrade and the hydraulics packages for Banyan Hills Estate.
The Challenge
RCC Civil, an Earthmoving and Civil Construction Company, was initially a fully paper-based company. They relied heavily on paper timesheets and daily diaries, which led to several logistical and visual issues. The process of getting the paper site diary to the office or getting the supervisor's approval was cumbersome. Even after digitizing their timesheets through a separate payroll system, the company still faced challenges in ensuring the quality of the documents sent via email or SMS. The process of approving wages and recording billable items or variations accurately was still lengthy and involved a significant amount of data entry.
The Solution
RCC Civil adopted Assignar, a digital platform, and started using its dockets and forms extensively. The company also trained its employees to use the platform's timesheets. Although there were initial hiccups, the platform significantly improved their processes. The company then introduced a site diary on the platform, shifting the responsibility of filling it from the individual workers to the supervisors. This change streamlined the process further, with workers only needing to check their hours and supervisors having a clearer role. The platform also allowed the company to track subcontractors and their timesheets, making the payment process more transparent and efficient. The key to the successful implementation of Assignar at RCC Civil was persistence and clear communication about the benefits of the change.
Operational Impact
  • The digital transformation of RCC Civil has not only streamlined their administrative tasks but also empowered their staff members. Supervisors now have a clearer role and a better understanding of their spending on subcontractors. The transparency provided by the digital platform has also improved the company's relationship with its subcontractors, as it allows for a more efficient and transparent payment process. The change has also fostered a culture of persistence and adaptability within the company, as the staff had to adapt to new technology and processes.
Quantitative Benefit
  • Reduced payroll admin by 93%
  • Significant reduction in data entry tasks
  • Streamlined approval process for wages

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