Milestone Systems > Case Studies > Enhancing Security and Efficiency at AdventHealth Orlando with PlateSmart ARES ALPR Solution

Enhancing Security and Efficiency at AdventHealth Orlando with PlateSmart ARES ALPR Solution

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 Enhancing Security and Efficiency at AdventHealth Orlando with PlateSmart ARES ALPR Solution - IoT ONE Case Study
Technology Category
  • Analytics & Modeling - Computer Vision Software
  • Robots - Autonomous Guided Vehicles (AGV)
Applicable Industries
  • Healthcare & Hospitals
  • National Security & Defense
Use Cases
  • Personnel Tracking & Monitoring
  • Tamper Detection
  • System Integration
The Challenge
The primary concern for AdventHealth Orlando was security. The hospital’s security staff, although well-trained and conscientious, could not be everywhere at once. They needed extra “eyes” to catch what people could not. This was especially true in cases such as when a sick or injured person was hastily dropped off at the emergency room by a driver who then sped away. The local sheriff’s office would have to document the incident and identify the driver, but the hospital’s staff was unable to do that reliably. There was also a need for real-time analysis of traffic entering and leaving the hospital. This would tell the security staff how much parking was used by staff and patients and at what times of the day. The efficient operation of the hospital and plans for future growth depended on this data. Finally, AdventHealth Orlando needed a secure automatic access control system for its staff garage. Existing methods required too much human intervention and did not reliably prevent nonstaff from parking in the garage.
The Customer
About The Customer
AdventHealth is a nationwide non-profit organization that runs 48 hospital campuses with about 10,000 beds across 10 states. AdventHealth Orlando has 1500 beds and is one of the busiest hospitals in the U.S. It has been ranked among the top five best hospitals in Florida by U.S. News and World Report — the best in Orlando and the best nationally in children’s specialty care.
The Solution
The hospital chose the PlateSmart ARES® automatic license plate recognition (ALPR) solution to address all of these issues due to its accuracy and versatility. PlateSmart ARES would allow AdventHealth Orlando to not only monitor and record traffic activity in parking areas and other exterior zones, but also capture the license plate of each vehicle entering and leaving the property along with the location, date, time and a full-color image. Getting accurate counts of both staff and patient vehicles would now be a matter of running a simple report. The system would also provide complete documentation for investigative purposes. In the event of criminal activity, the hospital could provide a license number to police along with a vehicle image and the exact date, time and location where the suspect arrived.
Quantitative Benefit
  • Members of the security staff at AdventHealth Orlando say that the PlateSmart ARES solution has been vital in helping address a multitude of situations, including the prevention of workplace violence, solving crimes and resolving patient disputes. Among other advantages, they cite the speed with which ARES retrieves information as key in helping them to do their jobs more efficiently. They also point out that ARES is used hand-in-hand with traditional security methodologies and is not a replacement for hard-working security personnel. It is an indispensable and reliable helping hand.

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