HID Global > Case Studies > Modernizing the Angolan Government Agency Voter ID Program with IoT

Modernizing the Angolan Government Agency Voter ID Program with IoT

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 Modernizing the Angolan Government Agency Voter ID Program with IoT - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Event-Driven Application
Applicable Industries
  • Cities & Municipalities
  • Telecommunications
Use Cases
  • Additive Manufacturing
  • Intrusion Detection Systems
  • Tamper Detection
Services
  • System Integration
The Challenge
The Angolan government agency was seeking to upgrade its voter ID system ahead of the elections in Q3 2017. The aim was to increase the number of citizens eligible to vote by issuing voter IDs in a short time frame. The existing voter ID printing system needed to be replaced with a solution that reduced costs significantly by providing mobility and streamlining operational processes. The key selection criteria included a faster throughput secure issuance printer solution, a de-centralized secure issuance solution to increase the number of citizens enrolled, a Wi-Fi based secure issuance printing solution for increased convenience, improved reliability of the printing solution, a lightweight, easy-to-use portable solution for collecting citizens’ data and issuing voter IDs for citizens residing in remote areas, and high levels of security to combat fraud and minimize the number of counterfeit voter IDs.
The Customer

Angolan Government

About The Customer
The customer in this case study is the Angolan government agency in the Sub-Saharan Africa region. The agency was responsible for the issuance of voter IDs to the citizens of Angola. With the forthcoming elections in Q3 2017, the agency was aiming to increase the number of citizens eligible to vote by issuing voter IDs in a short time frame. The agency was looking for a solution that could help them upgrade their existing voter ID printing system to a new one that reduced costs significantly by providing mobility and streamlining operational processes. The agency also wanted a solution that could help them reach citizens residing in remote areas that were difficult to reach by road.
The Solution
HID Global collaborated with Sinfic, a regional technology expert and system integrator, to develop a mobile printing solution that was Wi-Fi enabled. Sinfic created a voter ID app based on an android operating system for tablets. HID Global provided Sinfic with the necessary tools and techniques to enable the voter ID app to issue voter IDs in a quick, simple and cost-effective manner. This was based on a driverless printer solution by leveraging HID Global’s SWIFT ID® Embedded Badging Application (EBA) that could be integrated into the voter ID app. It allowed Sinfic to develop a new customized firmware to embed the EBA and accept HID FARGO® DTC5500LMX ID card printer consumables. HID Global also provided a library of Application Programming Interfaces (APIs) for the voter ID android app to be programmed with a Wi-Fi communication channel that synchronized with HID FARGO DTC5500LMX ID card printers. The Wi-Fi interface between the tablet and the printer allowed for quick and seamless printing of voter IDs. Voter IDs were printed using HID FARGO DTC5500LMX ID card printers stationed in municipalities/communes across Angola. HID Global also provided the Angolan government agency with wasteless lamination consumables and customized holographic laminates.
Operational Impact
  • The deployment of a de-centralised wireless printing solution has resulted in a number of operational benefits. The tablet-based solution is convenient, lightweight and portable, allowing Angola’s government employees to reach remote areas they couldn’t before. For example, they can now travel by motorbike to collect citizen data for voter ID issuance that was not possible to reach by cars previously due to poor road infrastructure. In modern cities, such as Luanda, citizens are able to visit designated centres to have voter IDs issued instantly. The use of tablets instead of laptops has also resulted in more efficient operational processes. HID Global provided Sinfic with a team of technical and professional services staff so that they were available first-hand to train and guide Angolan government employees on how to use the printers efficiently. The solution has provided higher security levels and improved tamper proof capabilities. In addition, the custom holographic laminate for voter ID cards offers high level overt security and prolongs the life of the card especially in the rugged environment of Sub-Saharan Africa.
Quantitative Benefit
  • 4.5 million citizen voter IDs issued within a very short time period of 6 months.
  • Significant cost savings due to the use of tablets instead of laptops.
  • Savings of up to 40% in total cost of ownership due to the use of HID Global’s wasteless lamination printers.

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