Case Studies > Mobile SCADA Means Mile High Meals Get Fresher and Tastier

Mobile SCADA Means Mile High Meals Get Fresher and Tastier

 Mobile SCADA Means Mile High Meals Get Fresher and Tastier - IoT ONE Case Study
Technology Category
  • Automation & Control - Supervisory Control & Data Acquisition (SCADA)
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Process Manufacturing
Use Cases
  • Machine Condition Monitoring
The Customer
About The Customer
LSG Sky Chefs is the brand name of LSG Lufthansa Service Holding AG, which is the world's largest provider of airline catering and in-flight services.
The Challenge

Because of the scale of the facility and its reliance upon automated conveyor systems, technical information such as alarm or failure messages were dicult to dispatch to onsite staff who could not actively communicate with logistics and production engineers when outside the control room. This delayed response times and increase meant system downtime, often causing fresh produce to be wasted.

The Solution

Working with SCHAD, LSG Sky Chefs is using EXTEND7000 integrated to a highly secure mobile SCADA system, which in turn, is integrated with their automated logistics and production controllers. The system uses existing Wi-Fi or GPRS infrastructure and BlackBerry smartphones to give service staff and engineer 'anywhere-anytime' alerts, providing a low cost, functionally rich mobile control and monitoring solution.

Data Collected
Asset Utilization, Communication Performance, Job Downtime, Speed
Operational Impact
  • [Management Effectiveness - Internal Collaboration]
    Deeper integration of information across departments and business units improves internal informing management and communicating ongoing status updates directly from the system to the mobile devices for each alert.
  • [Process Optimization - Predictive Maintenance]
    Unscheduled downtime has been reduced and resource utilisation has been improved.
  • [Efficiency Improvement - Labor]
    Job satisfaction for technical staffsare ncreased since now they have a better way to communicate with one other.
Quantitative Benefit
  • EXTEND7000 is currently configured to issue 2000 dierent alert messages to BlackBerry devices according to a pre-defined escalation mechanism.

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