Revolutionizing Warehouse Management: Bitlog's Digital Solution
- Application Infrastructure & Middleware - Event-Driven Application
- Functional Applications - Warehouse Management Systems (WMS)
- Logistics & Transportation
- Product Research & Development
- Picking, Sorting & Positioning
- Warehouse Automation
- System Integration
Bitlog, a Sweden-based company specializing in supply and logistics software solutions, was in need of a reliable software development partner to design and develop a state-of-the-art warehouse automation system. The goal was to create a user-friendly iOS application with extensive functionality. A crucial aspect of the project was UX design, which was required to ensure the smooth operation of the product. The challenges faced by the UX specialists at N-iX, the software development partner, included structuring the requirements and breaking down all the processes into user flows according to specific roles, and creating an intuitive UX to ensure smooth operation of warehouses. The efficiency of a typical warehouse depends on delivery planning and numerous logistics operations, which include dozens of coordinated activities performed by different employees. Warehouse automation systems need to include all these operations and also account for unforeseeable circumstances.
About The Customer
Bitlog is a Sweden-based company that offers innovative software solutions in the supply and logistics market. Their main product is a digital warehouse management system that allows companies to eliminate paperwork, automate their operations, and increase productivity. Bitlog has been offering technological solutions in logistics and warehouse management for over 10 years. They sought a team that could extend their engineering expertise and develop functional iOS applications for their main product. In June 2015, they partnered with N-iX, a software development company, to maintain their warehouse management app for iPad, redesign the existing app, add new features, and unite several applications into one solution to make the platform multisided.
The N-iX team worked closely with the product owner on the client’s side to communicate the project requirements. They analyzed and developed multiple roles for the Warehouse Management System (WMS) and Transport Management System (TMS), each designed for two user roles: one for managers, another for warehouse workers or drivers. The UX designers divided all working processes of a typical warehouse into numerous user flows, then developed user roles and scenarios for each user participating in a corresponding process. Based on these roles and flows, the designers created wireframes of the main pages and interactive prototypes. After client approval, UI mockups were designed. The team used Lean UX to design Bitlog applications, constantly repeating the “think-make-check” cycle. The product owner validation and feedback enabled the team to work through complicated processes and realize them in the app features.
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