Sensus (Xylem) > Case Studies > Electric Utility Uses Data Driven Solutions to Meet Goals

Electric Utility Uses Data Driven Solutions to Meet Goals

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 Electric Utility Uses Data Driven Solutions to Meet Goals - IoT ONE Case Study
Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
  • Infrastructure as a Service (IaaS)
  • Sensors - Utility Meters
Applicable Industries
  • Utilities
Applicable Functions
  • Business Operation
Use Cases
  • Advanced Metering Infrastructure (AMI)
The Customer
About The Customer
Located in Wake Forest, North Carolina, Wake Electric Membership Corporation (Wake Electric) is a rural electric cooperative serving 38,000 customers.
The Challenge

Of the 17,000 transformers on the Wake Electric system, 13,152 were not used to capacity. While it is common to purposefully oversize transformers to minimize future issues, the data showed that many of Wake Electric’s transformers were severely underutilized

The Solution

With the deployment of the Sensus FlexNet® communication network in 2012, the utility established a reliable and scalable infrastructure that enabled it to improve billing accuracy and system management while reducing customer service calls.

Data Collected
Asset Utilization, Billing information , Capacity Utilization, Electricity Meters, Service Lifecycle
Operational Impact
  • [Efficiency Improvement - Asset Utilization]
    Maximize asset life and system design
  • [Efficiency Improvement - Production Uptime]
    Streamline outage management
  • [Product Improvement - User Experience]
    Improve the customer experience

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